Academic Coordinator

We are seeking a highly organised and proactive **Academic Coordinator** to join our Academic Team. In this role, you will oversee the class allocation for tutors and coordinate the timely delivery of educational content, ensuring high-quality materials that meet our students' needs. You will collaborate closely with content developers, head tutors, and the Heads of Tutoring & Subject Development to streamline processes and support the growth of our academic programs. This is a full-time position with a hybrid working model and flexible hours.

**Who Are We**:
**Over 6,000 students and 150+ team members have joined Contour**since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing **ALL** our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year

It's our vision to** reshape education**,_ starting with tutoring._

**The Role**:
**What You’ll Do**
- **Project & Team Coordination**: Manage and track the tutoring team roster, class allocation, lesson schedule, tutor availability and changes alongside content development projects, ensuring all deliverables and deadlines are met.
- **Tutor Team Administration**: Support coordination of tutor training in conjunction with Head Tutors and Head of Tutoring
- **Communication**: Act as the primary liaison between content developers, head tutors, and other stakeholders to facilitate effective collaboration and information flow.
- **Payroll Administration**: Review time cards and rosters, ensuring accuracy prior to Head Tutor review and sign-off.
- **Process Improvement**: Identify and implement strategies to enhance the efficiency and effectiveness of the content development workflow.
- **Reporting & Analytics**: Prepare regular reports and trend analysis on project status, team performance, and other key metrics for senior management.
- **Content Calendar Management**: Develop and maintain a content calendar to track deadlines and milestones, upcoming priorities and flag them proactively.
- **Feedback Coordination**: Partner with student facing functions, such as Customer Service & Program Success to aggregate, codify and share feedback to the tutoring leadership group, fostering a culuture of continuous improvement and customer-centricity

**Why Join Contour?**
- **Meaningful Impact**: Be a key part of a team that supports students through the provision of high quality academic content, aiding them to achieve their educational goals.
- **Supportive Environment**: Work in a collaborative and dynamic workplace where your efforts are valued.
- **Growth Opportunities**: Ability to grow and develop as the organisation continues to scale.
- **Flexible Hours**: Fit work around your schedule with weekend shifts available.

If you’re detail-oriented, organised, approachable and excited to contribute to Contour's mission, we’d love to hear from you

**Requirements**:
**Skill Requirements**

**Honesty** and Integrity

**High Level** of Approachability

**Detail Oriented** & Organised

**Energy** and Enthusiasm

️ **Excellent**Project Management capability

**Independence** & Proactiveness

**Willing** to Listen, Learn & Grow

**Intelligence** & Curiosity

**Experience Requirements**

**Completed the VCE** and Performed Well

**Bachelor's Degree** (or currently studying) in Commerce/Business or a related field (ideal)

**Prior Project Management Experience** (ideal)

**Personal Requirements**
- ️ **Passionate and Engaged** (we want you to be able to vibe with students and peers on campus)

**Long-Term Mindset & Vision** (if you're selected, we'd like you to come for the ride for as long as you can)

**Genuine Desire to Help** Students & Parents (it's our goal to help students achieve their potential at Contour)

️ **Full Academic Year Commitment** (e.g. no overseas exchange trips for 8 weeks)
- **Ability to Commit to Hours** (e.g. can't constantly reschedule or miss work)

**Travel**to Glen Waverley

**Sign an NDA** (e.g. can't distribute our resources/company info to others)

❌ **Agree to a non-compete clause** (e.g. you can't work with competitors)

**Benefits**
- Above market rate compensation.
- Significant improvement in collaboration, team, and leadership skills (and you get paid for it).
- Personalised mentorship, training and feedback to improve your project management and communication skills.
- Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
- Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school).
- Opportuni