
Contact Centre Agent
3 days ago
I-MED Radiology is Australia's largest medical imaging network with more than 240 clinics located throughout Australia and with just over 4500 employees. We provide imaging services such as x-rays and MRIs to people across Australia. We are currently hiring for Contact Centre Consultants North of the River location.
As a Contact Centre Consultant, you will be providing an essential service to people across Australia to assist them when booking for their image/ scan as part of their medical journey.
**Key details (Full Time)**: 38 hours per week
- Rotational shifts Monday-Friday between 9am to 5:15pm
**To be successful in this role, you will need to**:
- Have excellent customer service skills to deliver amazing experiences
- Demonstrate patience and empathy towards people in difficult situations
- Adhere to comprehensive compliance and privacy standards
- Explain general medical procedure preparation and billing information when booking a patient's appointment
- Competently use technology and multi-task between different systems while actively listening to the patient
- High attention to detail
- Proficient verbal and written communication skills
- Experience adhering to KPIs
- Work collaboratively with others in a team environment
- Be open to feedback and coaching
**What's in it for you**:
- Comprehensive paid induction training compromised of class-room training and a supported on floor environment up to 6 weeks onsite
- Ongoing coaching and development
- Clear pathways for career progression and secondment opportunities
- An employee benefit scheme offering salary packaging options, discounted health insurance and gym memberships, banking and travel benefits
- Paid Parental Leave
- A Contact Centre Reward and Recognition Program that celebrates great performance.
- Opportunity for flexible work from home hybrid arrangement based on performance after 6 months.
-
Assistant Team Leader
1 week ago
Balcatta, Australia I-MED Full timeI-MED is pleased to be offering a new opportunity for a Contact Centre Team Leader 2IC to join the team Mount Waverley, to support our dedicated team of Contact Centre Agents. Your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your team to ensure they deliver the desired...
-
Contact Centre Team Leader 2ic
3 days ago
Balcatta, Australia I-MED Full timeI-MED is pleased to be offering a new opportunity for a Contact Centre Team Leader 2IC to join the team Balcatta, to support our dedicated team of Contact Centre Agents. Your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your team to ensure they deliver the desired level of...
-
Contact Centre Representative
5 days ago
Balcatta, Australia Global 360 Full timeSupport, training and guidance from experienced managers - A positive and rewarding team culture - stimulating and rewarding opportunity - Respected and established company: Johns Lyng Group **The Role**: An exciting **full-time** opportunity is now available for a highly motivated and proactive individual to join our **What’s on Offer** - The...
-
Wholesale Buyer
2 weeks ago
Balcatta, Australia Eagers Automotive Full timeFriendly & Supportive team environment - Company Vehicle provided + Employee Benefits - Looking for a challenge? Join us! **Eagers Automotive (AHG)** is currently seeking a passionate individual to join our Whole Sales team in our **Big Rock Toyta** dealership - as a **Vehicle Buyer**. At **Big Rock Toyota** we are committed to providing excellence in...
-
Injury Management Coordinator
1 day ago
Balcatta, Australia Sodexo Full time**Company Description** Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!** Sodexo is currently seeking a suitably qualified and experienced Injury Management Coordinator** **to join our team in a permanent position. Reporting to our General Manager, Workers Compensation, and Injury Management. This role...
-
Casual Warehouse Store Person
2 weeks ago
Balcatta, Australia Wurth Australia Full time**Balcatta** **About Wurth Australia** Wurth Australia has been supplying assembly products within the automotive, construction and engineering industries for over 40 years. We have approximately 640 employees servicing over 55,000 customers and selling our wide range of uniquely branded workshop supplies. **What We Can Offer You** We are currently...
-
Customer Service Representative
3 days ago
Balcatta, Australia Thermomix Full time**About Us** At Thermomix we like to think we do things differently - in fact, we’re really proud of that. We are a community and a family company fully committed to our purpose of creating something incredible together. It is our People First approach that has stood the test of time and guides everything we do. If you have a genuine passion for a...
-
Experienced Pick Packers
1 week ago
Balcatta, Australia Wurth Australia Full time**Multiple Casual Roles** **Balcatta** We are an international, family company that doesn't stay still. The confidence in our products and the love for our customers is what makes us the leader of our industry generating in excess of 17.1 billion euro in 2021, we are the largest employer of direct selling staff globally and we are looking to grow! With...
-
Office Cleaner
2 weeks ago
Balcatta, Australia Sodexo Full time**Company Description** Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!** Your work will involve commercial office cleaning including but not limited to; - Detailed Cleaning - Dusting - Vacuuming - Mopping - Cleaning of Kitchens and Toilets. Along with day to day cleaning you will be required at times...
-
Experienced Inwards Goods Storeperson
2 weeks ago
Balcatta, Australia Wurth Australia Full time**Permanent Full Time** **Balcatta** **Company Portrait - A Global Perspective** The Wurth Group is a world market leader in the trade of assembly and fastening material. The Wurth Group consists of over 400 companies in more than 80 countries and has over 78,000 employees worldwide. According to the preliminary annual financial statement, the Wurth Group...