CRM & System Integration Coordinator

2 weeks ago

Macquarie Park, Australia AstraZeneca Full time

**CRM & System Integration Coordinator**

**About AstraZeneca**

At AstraZeneca Australia and New Zealand, we push the boundaries of science, and we leverage diversity of thought to drive innovation. We are committed to our people, investing in team and individual development. Ours is an energetic, fast-paced way of working that is solutions-focused and collaborative.

**What you’ll do**

As the CRM & System Integration Coordinator, you will be the first point of contact for our sales, medical, and marketing teams. You will drive process improvements, automate support models, and feed in ideas for new CRM features. You will also facilitate required training and upskilling for CRM & Lead scoring. Additionally, you will utilise internal communication channels to drive CRM engagement and run management reports to encourage increased usage. You will also support the CRM & Systems Integration Manager in the delivery of CRM strategies that lead to a data-driven, customer-centric organization.

This is a key role in driving the continuous usage of our CRM, Veeva, and other sales platforms that inform and benefit our sales team. This role is core to driving sales team performance through troubleshooting, automating, and finding new ways to solve daily issues. You will also support the CRM Administrator and CRM System Integration Manager in building overarching programs for the organisation.

**Essential for the role**:

- Tertiary qualification in Business Administration, Marketing, or related field
- Proactive, motivated self-starter, with a strong desire to help and a problem solving mindset
- Attention to detail and strong analytical skills
- Strong business acumen and customer focus; with the ability to challenge, negotiate and influence
- Exceptional communications skills

**Desirable for the role**:

- Experience in benefits management and realisation
- Business process management experience
- User Centered Design (User Experience, User Interface Design and Business Process Design)
- Experience with Veeva or other CRM
- Experience with Lead Scoring in B2B environment

**Why AstraZeneca**

At AstraZeneca, you'll be part of a team of specialists that is valued and essential to our growth. We encourage entrepreneurial and innovative thinking in a creative yet rigorous environment. Our strength lies in our global, diverse network where we work seamlessly together. We are committed to investing in your growth and development. Here, you'll have the remit to work on things that you wouldn't get at other large organisations. It means there's even more potential to impact the business through specialist capabilities, technical expertise and strategically important work.

**So, what’s next?**
- Are you ready to bring new ideas and fresh thinking to the table? Brilliant We have one seat available, and we hope it’s yours
- If you’re curious to know more please reach out to Dia Dutta

**Where can I find out more?**
- Our Social Media, Follow AstraZeneca on LinkedIn

AstraZeneca in Australia has been formally recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). As an organisation we stand with confidence on our gender equality initiatives including pay equity, leadership development programs, and zero tolerance for gender-based harassment. This achievement exemplifies our commitment to building high performing, inclusive and diverse teams that collaborate across our enterprise, aligned to our values and strategic priority of being a Great Place to Work.

  • CRM Lead

    3 days ago

    Macquarie Park, Australia MSD Full time

    **CRM Lead** - ** Looking to join a diverse team who bring their authentic selves to work?** - **Love a challenge and solving problems through collaboration?** - **One-year Fixed-Term Contract** (parental cover)** - ** Location: Multiple sites in Australia and New Zealand** As a CRM Lead reporting to the Sales Enablement Manager ANZ, your primary...

  • CRM Manager

    2 weeks ago

    Macquarie Park, Australia Organon Full time

    **The Position** - ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster. - This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute...

  • CRM Specialist

    2 weeks ago

    Macquarie Park, Australia Anglicare Full time

    Help Bring Our Vision for Seniors Living to Life. With shifting demographics and rising expectations around lifestyle, wellness, and community, the way people view retirement and ageing is evolving—and so are we. At Anglicare Sydney, Seniors Communities is not only keeping up with that change—we're leading it. We’re a high-performing, innovative team...

  • CRM Manager, Ap Cluster

    2 weeks ago

    Macquarie Park, Australia Organon Full time

    The Position - ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**: - This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market...

  • Loan Variations Officer

    3 weeks ago

    Parramatta Park, Queensland, Australia AMP Full time

    OverviewAMP Parramatta, New South Wales, AustraliaJoin to apply for the Loan Variations Officer role at AMP.Get AI-powered advice on this job and more exclusive features.AMP is a long-standing bank that supports customers across banking, super, retirement and finances. We help people see and make more of their financial potential, so that they can create...

  • Database and CRM Coordinator, Office of Advancement

    2 weeks ago

    Parramatta Park, Queensland, Australia CASE Full time

    Ref 3857/25 Database and CRM Coordinator, Division of Western Sydney and External EngagementWestern Sydney University, Parramatta, NSWFull-Time, Fixed-Term Position until 31 July 2026Remuneration: HEW Level 7 $124,203 to $133,967 a.| Includes 17% Super & LeaveBased at Western's Parramatta South CampusWork on high-impact fundraising initiatives that support...

  • Customer Relationship Management

    2 weeks ago

    Macquarie Park, Australia MSD Full time

    **Customer Relationship Management (CRM) Lead ANZ** **THE OPPORTUNITY** - Exciting opportunity to join an **innovative** and **trusted** **Global Animal Health business** - ** Permanent Full-time** opportunity - based in **Macquarie Park** - Play a key role in driving **data-driven **&** customer-centric strategies** for our** exciting products** Our...

  • CRM Success Manager Anz

    7 days ago

    Macquarie Park, Australia MSD Full time

    **CRM Success Manager - Australia and New Zealand** - ** Location**: Sydney (Macquarie Park) or Wellington (Upper Hutt) - ** Employment Type**: Permanent Full-Time - ** Work Model**: Hybrid in a collaborative, high-performing team - ** Salary**: Competitive salary and benefit **Join a Global Leader in Animal Health** Are you a strategic CRM professional...

  • CRM Specialist

    5 days ago

    Marsden Park, Australia Asics Full time

    ASICS have an exciting opportunity to join our Digital Marketing team as CRM Specialist. This role will work closely with the marketing team, eCommerce team, retail team, and the global CRM team to drive and execute our regional end-to-end CRM & Loyalty strategy. **So, what goes into making that happen?** - **Loyalty Member Program** - Help develop and...

  • Marketing Coordinator

    5 days ago

    Macquarie Park, Australia Techpay Australia Full time $60,000 - $95,000 per year

    Company Overview:Techpay Australia is a rapidly growing business technology provider, specialising in delivering high-quality phone systems, printers, and related technology solutions to businesses across Australia. With just over three years in operation, we've built a strong foundation and are now scaling our operations significantly. Our unique approach...