Junior Cafe Attendant

Waiting duties and food service for the operation of the Blue Mountains Cultural Centre
Café/Restaurant.

**RELATIONSHIPS
**Reports to**:(Position Title)**:Café Coordinator

**Report to: (Position Number)**

**Staff Responsibility**:Nil

**Key Internal Relationships**:Works within the Cultural Centre Café team and
the wider Cultural Centre staff team.

**Key External Relationships**:Direct contact with clients and customers of the
CC Café.

**KEY RESPONSIBILITIES
- Provide café style food and table service for the Blue Mountains Cultural Centre Café,

including the preparation of coffee and light meals.
- Assist in the provision of catering for functions and events taking place within the

Cultural Centre.
- Provide the highest quality service to customers of the Cultural Centre.
- Assist in maintaining the clean and tidy presentation of the Cultural Centre’s public

spaces.
- Embrace and participate in a ‘team’ mentality amongst the restaurant’s paid resources

and the staff of the Cultural Centre as a whole.
- Ensure effective WH&S and EEO procedures are followed at all times.
- Ensure personal presentation is of a high standard and in keeping with the work

environment.

**Guiding Principles**
- We act as one organisation responding to the changing needs of our LGA and

community
- We are strategy led, driven by our Community Strategic Plan with clear priorities and

focus
- We are service focused ' we continuously improve service provision and provide

excellent customer service
- We collaborate and work together to achieve our outcomes
- We ensure safety and well-being is at the centre of our organisation, operations and

culture
- We are a financially sustainable organisation, living within our means, ensuring best

value resource allocation
These Guidelines complement the Council’s adopted Values of: Work Together; Work
Safe Home safe; Service Excellence; Value for Money; Trust and Respect; and,
Supporting Community

**Workplace Health & Safety**
Ensure compliance with WHS obligations and responsibilities as outlined in Councils
policies and procedures and under the relevant WHS legislation. These include but are
not limited to identifying potentially unsafe situations or work practices and notifying your
Supervisor or Manager (or the Health, Safety Manager/Area Safety Representative);
never performing a task that you believe is dangerous or for which you do not have the
experience, or have not received appropriate instructions and training or where the correct
equipment to carry out the task safely is not available; always work in a safe manner and
in accordance with safety instructions, where applicable; use the work equipment supplied
for the job, in accordance with the manufacturer's instructions), and any personal
protective equipment, which the Council deems necessary and has provided; be safety
aware and report any actions to your line manager which will assist the Council to meet
its legal workplace health and safety obligations.

You have the right to cease or direct cessation of unsafe work. In addition you are required
at all times to comply with Councils Asbestos Management Plan and Policy.

**Compliance & Risk**
You are responsible for ensuring that you conduct your risk management responsibilities
as described in council's Enterprise Risk Management (ERM) Policy and Procedure (the
ERM Framework) with the goal of ensuring that potential issues are identified and reported
in a timely manner. In undertaking your work should you identify contaminated land or
potentially contaminated land, including but not limited to asbestos contamination you are
required to notify your supervisor immediately

**COMMUNICATION
- This job requires written communication skills which enable the job holder to complete

standard forms.
- The jobholder has high visibility with customers.
- Not usually required to provide service to internal customers, other than answering

occasional queries and helping others when required and performing work in logical
sequence.
- Expected to cooperate with co-workers in creating smooth workflow, including

assisting with each other's work when necessary.

The job holder is required to interact with the following groups or individuals within and
outside the Council on a regular basis and for the purpose shown below:

- Provide and obtain information:

- Section Managers/Team Leaders
- Commercial/industrial/development representatives (eg vendors, builders,

clients)
- Community organisations - service clubs etc
- Local Business
- Negotiate or persuade:

- Members of the public/residents/ratepayers

**JUDGEMENT & PROBLEM SOLVING
operating instructions.
- Little planning is required since activities are monitored by others.
- Broadly understand the section's goals and how the job role contributes to them. Be

familiar with Council structure, products and customers. Understand the overall
organisation's vision and direction.

**AUTHORITY
- The jobholder works withi