Front of House Supervisor

We are seeking an experienced sales professional to join our team located in the Barossa Valley, South Australia. This is a permanent, full-time position as a Front of House Supervisor.

This exciting role will have the opportunity to work across both of the Jacob’s Creek & St Hugo cellar door sites. This position will be focussed on delivering a leading wine and food experience across both sites, with a focus on tasting experiences and restaurant service at St Hugo, and our tasting and wine experience offering at Jacob’s Creek. The role also encompasses overseeing and coaching our Front of House Team, to ensure we are delivering the highest level of customer service at all times.

Key responsibilities- You will embrace a passion for wine that drives a willingness to learn about other aspects of the wine business, and stay informed on emerging trends and the competitor landscape- Provide an exceptional wine and food experience for customers with a focus on conversion to sales- Support the Front of House Manager in the day-to-day operational running of the floor- This is a ‘hands-on’ position and you will be required to deliver service and experiences across all areas of the sites

About you

You are a self-motivated sales professional who stands out from their peers in the industry. Having proven experience in a sales, restaurant or Cellar Door environment, you will also possess a track record of delivering business results. You have experience in leading a team and are passionate about providing the highest standard of customer service. In our hospitality world, you will be required to work over 7 day roster including weekends & occasional evening work as required.

Experience in Café or restaurant service is a non-negotiable for this role, and experience in basic food handling would be advantageous.

This is an exceptional opportunity to join a global organisation with a portfolio of iconic international brands. We expect you to embrace a fast paced, team-oriented culture. In return, we offer an attractive remuneration package including generous product allowance and other employee benefits, including onsite gym and free skin checks and flu vaccinations.

Job Posting End Date:
Target Hire Date:
2025-01-27

Target End Date: