Advisor

2 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

The State Insurance Regulatory Authority (SIRA) is looking for a Complaints Advisor to join our team

**Benefits**
- Fantastic ongoing clerk grade 7/8 Opportunity.
- Salary range: $101,947 - $112,849 + super, commensurate with experience.
- Genuinely flexible working arrangements.
- State of the art offices.
- Wellbeing programs and resources available.
- Excellent career development and learning development opportunities.

**About Us**

This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW. This role sits more specifically in our Regulatory Assessment and Review team who is located within the Customer Service and Operations Directorate.

The Regulatory Assessment and Review team is comprised of three Senior Advisor roles and this Advisor role in the team. All roles report directly to the Manager Regulatory Assessment and Review, Mark Vale

Understand more about SIRA - here.

**Your responsibilities will include**:

- Preparing briefing notes and responses to requests for internal review of penalty notices issued under the Fines Act 1996.
- Undertaking other regulatory reviews as required.
- Providing certification of insurance status under the Home Building Compensation scheme.

**About you**:

- High level written and verbal communication skills.
- Sound capability to deliver quality work assignments on time and to expectations.
- A willingness to be positively involved in change initiatives and process/procedure development.

**If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you**

**Closing date: Tuesday 24**th** January [at 9.59am]**

**What we need from you**:
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

**You Belong Here**
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

Visit our Careers site to find out what it means to work for us.

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