Service Manager

1 week ago

Perth, Australia Rentokil Initial Full time

Rentokil Pest Control has an excellent opportunity for a Service Manager to join our team servicing the Perth area on a permanent full time basis.
Reporting to the Operations Manager, you will be responsible for managing and developing a team of Hygiene technicians to ensure quality delivery of service and customer satisfaction.
The main duties for this role will include, but not be limited to:

- Supervise, develop and coach the Hygiene Technicians team
- Conduct & participate in monthly team and safety toolbox meetings
- Conduct regular quality audits
- Conduct site and workplace inspections
- Inducting new staff members to the team
- Managing and scheduling service runs
- Administration related to servicing activities
- Managing customer feedback
- Covering service runs for technicians when required

**Requirements**:

- Certificate IV Front line Management (desirable)
- Excellent customer service skills and negotiation skills
- People management skills
- Excellent communication skills, both written and verbal
- Ability to work well under pressure and meet KPI’s
- Time management skills
- Extensive knowledge of service and repairs on vans will be highly regarded
- A current Australian Driver's licence is essential

Please note that our recruitment process involves the completion of reference checks, medical checks and police checks.
The safety and wellbeing of our colleagues, our customers and our communities are priorities for us, and given that most of our roles are customer facing roles, we insist on full vaccination (boosters may be a requirement in some states) by all our colleagues against COVID-19.

**Benefits**:
You will receive a competitive salary package, fully maintained company vehicle, mobile phone and company uniform. If you're looking for a role where there are no two days the same then we want to hear from YOU
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

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