Service Transition Manager

1 week ago

Sydney, Australia Experis Full time

**Client - Global IT business**
**Long Term Contract role**
**Service Transition Manager with focus on managed services is a must**
**Location - Sydney or Newcastle based (Hybrid working arrangement)**

Our global IT client is looking for a solid Transition Manager to join their growing project team in Sydney or Newcastle.

**Responsibilities**:

- Responsible for deliverables against agreed scope, budget, schedule & customer expectations.
- Ability to prepare MS project plans and tracking them to closure.
- Should be capable of reviewing contract documents and highlight the salient points from the contract as a summary to the team.
- Ability to work closely with the team, assign resources and ensure project completion as per timelines and budget.
- Working closely with senior executives, solution architects, service delivery, finance, procurement, service management, datacentre operations, third-party vendors for successful execution of projects.
- Should be capable of documenting RACI charts, project plans, handover documents, weekly / monthly project status reports etc.
- Performing key activities across project lifecycle starting from inception till successful transition to operations (business as usual) support.
- SOW review, resource allocation, solution handover, gap identification, project kick-off.
- Planning & Execution: discovery
- planning workshops, remote connectivity/service design reviews, schedule & budget management, change management, knowledge transfer, user acceptance testing (UAT), operational readiness reviews go/no-go decisions.
- Work Breakdown Structure (WBS) management (time & expense), project labour billing, vendor payments, invoicing, forecasts etc.
- Project metrics & status reporting, change controls, escalation matrix, project plan certification, project health assessment, quality & compliance controls by participating in periodic audits & governance reviews.
Implementing processes/methodology to ensure delivery excellence.
- Project planning, scheduling, estimation, tracking, business analysis, user coordination, governance, control of progress and overseeing implementation and post-implementation activities.

**Skills**
- 5 years working experience on Transition/project management is a must
- ** IT Service management/delivery environment experience is must**:

- Bachelor's degree in IT OR Diploma is a must
- Project Manager must have **experience in transitioning managed services**:

- Experience in directly dealing with customers and keeping them engaged
- Experience within **ITIL and IT Service Management environment**:

- Must be able to understand ITSM solutions, managed services solutions
- Certifications required for this role - ITIL 4 foundation or ITIL practice manager, PMP or Prince 2
- Must have full work rights - Citizen or PR
- Any previous Security Clearances is a bonus

**_ Jyoti Dua_**
**_Divisional Manager_**
**_Let's Connect_**
- Aboriginal and Torres Strait Islander people are encouraged to apply._

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

  • IT Service Transition Manager

    1 week ago

    Sydney, Australia Multiplex Full time

    **Who we are and what we offer**: Interested in shaping skylines across the globe? Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts...

  • Service Transition Manager

    3 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Service Transition Manager** **Brisbane OR Sydney** - **Rare opportunity to design and develop the IT service transition process from the ground up**: - **Work with the new Momentum model, an evolution of Agile**: - **Join one of the leading Insurers within Australia, collaborative and supportive company culture** We’re never just satisfied with how...

  • IT Service Transition Manager

    1 week ago

    Sydney, Australia Multiplex Full time

    **Job Reference**: - BR/E/1844208 **Date posted**: - 12-Feb-2025 **Application Close Date**: - 13-Mar-2025 **Who we are and what we offer**: Interested in shaping skylines across the globe? Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver...

  • Transition Manager

    1 week ago

    Sydney, Australia Experis Full time

    **Client - Global IT business** **Long Term Contract role** **Transition Manager with focus on managed services is a must** **Location - Sydney or Newcastle based (Hybrid working arrangement)** Our global IT client is looking for a solid Transition Manager to join their growing project team in Sydney or Newcastle. **Responsibilities**: - Responsible for...

  • Transitions Manager

    2 days ago

    Sydney, Australia BNP Paribas Full time

    TRANSITIONS MANAGER (JOB NUMBER: C D000373) **Position Purpose** The Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation into...

  • Transitions Manager

    2 weeks ago

    Sydney, Australia BNP Paribas Full time

    **POSITION PURPOSE**: The Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation into the BNP business units. The role would suit...

  • Senior Service Transition Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeProjectLead Full time $150,000 - $220,000

    Project Lead OpportunityWe are seeking a highly skilled Project Lead to oversee the successful delivery of service transition projects.Key Responsibilities:Define project scope, objectives, and deliverables with clear timelines and resource allocation.Develop comprehensive project plans incorporating risk management strategies and budget...

  • Transition Manager

    2 weeks ago

    Sydney, Australia Hostplus Full time

    **Job no**: YNKRT **Category**: Client Relationships **How will you make an impact?** As a Transition Manager, you will drive the seamless onboarding of new employers, setting them up for success and ensuring our members benefit from a smooth transition. You’ll be instrumental in creating an exceptional transition journey by developing and implementing...

  • Project Manager

    23 hours ago

    Sydney, New South Wales, Australia beBeeProject Full time $120,000 - $220,000

    Project Management OpportunityGreen Light is one of Australia's most successful and fastest growing IT services businesses offering a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.We are seeking a Project Manager who has specialise in service...

  • Transitions Manager

    5 days ago

    Sydney, Australia BNP Paribas Full time

    TRANSITIONS MANAGER (TEMPORARY) (JOB NUMBER: C D000587) **Position Purpose** The Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and...