Complex Needs Coordinator

1 week ago


Melbourne, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Complex Needs Coordinator provides consultation and coordination services for clients with complex support needs and is a single point of contact for service providers, clinicians or people seeking general information about complex needs service responses/interventions. Complex needs service responses/interventions include Multiple and Complex Needs Initiative (MACNI), the Support for High Risk Tenancies (SfHRT) program and broader complex needs responses.

The position will:

- Provide consultation and coordination services and facilitate service planning for clients with complex support needs, including MACNI and SfHRT clients
- facilitate relationships between departmental program areas and external services, as well as provide capacity building regarding support provision for clients with complex needs
- partner with service providers to develop integrated responses and promote practice excellence
- identify systems gaps, risk factors and training opportunities that will improve service systems for clients with complex needs
- support the Area Client Support and Housing unit and represent the program in various environments.

**ACCOUNTABILITIES INCLUDE**
- Provide or contribute to authoritative and expert advice and recommendations with a specific program or area-based focus, consistent with organisational goals and values.
- In collaboration with the relevant Manager, manage the allocation of resources within and the outputs required of the work area to achieve service delivery goals and expectations.

**Please open the position description to read more.**

**COVID-19 VACCINATION**
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current **ATAGI (Australian Technical Advisory Group on Immunisation) advice**, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.



  • Greater Melbourne Area, Australia Creating New Pathways Full time $90,000 - $120,000 per year

    Expression of Interest- Complex Needs Clinicians (Contractor Roles)Creating New Pathways - Delivering SAMMsNationwide | Flexible Hours | Contractors | Expansion in 2026About UsCreating New Pathways (CNP) is an award-winning specialist allied health organisation pioneering innovative clinical responses in the employment services sector.Our flagship SAMMs...


  • Melbourne, Australia Department of Health Full time

    Location: Melbourne | CBD Job type: Full time / Fixed-Term until 30 June 2025 Organisation: Department of Health **Salary**: $95,102 - $107,905 Occupation: Projects Reference: VG/1821970 The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re...


  • Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 50907 We are looking for an experienced nurse or allied health professional who is passionate about integrated care and patient flow; and has experience in complex...


  • Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 50188 We are looking for an experienced nurse or allied health professional who is passionate about integrated care and patient flow; and has experience in complex...


  • Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Not provided Organisation: Western Health **Salary**: Salary not specified Occupation: Nursing Reference: 45523 We are looking for an experienced nurse who is passionate about integrated care and patient flow; and has experience in complex discharge planning, to join our Chronic and Complex Care...

  • Care Coordinator

    6 days ago


    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Not provided Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 46344 We are looking for an experienced nurse or allied health professional who is passionate about integrated care and patient flow; and has experience in complex...


  • Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** This position leads the Complex Clients team in the North East Melbourne Area of the North Division which is responsible for the support and coordination to the Multiple and Complex Needs Initiative and support to departmental renters whose tenancies are at risk due to their complex needs. The position has an Area based focus and provides...

  • Care Coordinator

    2 weeks ago


    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Not provided Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 46908 We are looking for an experienced **Nurse or Allied Health** professional who is passionate about integrated care and patient flow; and has experience in complex...


  • Melbourne, Australia Department of Families, Fairness and Housing Full time

    Location: Melbourne Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $127,467 - $170,579 Occupation: Community Services Reference: VG/DFFH/COPL/ND/377656 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...

  • Complex Case Manager

    19 hours ago


    Melbourne City Centre, Australia HAYS Full time

    Provides a single access point for advice, assessment and response to urgent, high risk or escalated matters. **Your new company** This Federal Government Department delivers government programs to support ex-service men and women and their families. They are currently seeking Case Manager (Psychologist, Social Worker, Registered Nurse, Mental Health...