Manager Complex Clients

3 days ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

This position leads the Complex Clients team in the North East Melbourne Area of the North Division which is responsible for the support and coordination to the Multiple and Complex Needs Initiative and support to departmental renters whose tenancies are at risk due to their complex needs. The position has an Area based focus and provides consultation, support and coordination to services and clients with complex needs.

The High Risk Tenancies initiative aims to contribute to more sustainable tenancy outcomes for Victorians whose public housing tenancies are identified as high risk by recommending and coordinating holistic, evidence based approaches to improve overall connectedness to the support system.

The Multiple and Complex Needs initiative works with relevant services to provide a more effective and coordinated approach to supporting people with multiple and complex needs. The Multiple and Complex Needs initiative is underpinned by the _Human Services (Complex Needs) Act 2009 _and is supported by Complex Needs Panels that operate in each of the four Areas within North Division.

**ACCOUNTABILITIES INCLUDE**
- Be accountable for the successful delivery of the MACNI and support for High-Risk Tenancies including Key Performance Indicator targets and budget parameters.
- With a high level of understanding of the local context, strategically review and implement departmental initiatives and approaches that impact service delivery and service system issues and support those initiatives to meet departmental, government and community expectations.
- Act as a key source of local advice by maintaining an understanding of issues impacting the service system and investigate and lead critical projects that that enhance service delivery, budget effectiveness, efficiency or improved consumer outcomes.

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

  • Manager, Complex Clients

    18 hours ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    Location: Melbourne Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $127,467 - $170,579 Occupation: Community Services Reference: VG/DFFH/COPL/ND/377656 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...

  • General Manager Water Victoria

    19 hours ago

    Melbourne, Australia Abergeldie Complex Infrastructure Full time

    **About our Water Team** Abergeldie is an Australian-owned civil contractor with 30 years’ experience delivering the complex infrastructure needed to build better communities. We’re known for our expertise in water infrastructure and rehabilitation, and in Victoria we’re delivering major programs with Yarra Valley Water, South East Water (ABK JV),...

  • Complex Needs Coordinator

    3 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Complex Needs Coordinator provides consultation and coordination services for clients with complex support needs and is a single point of contact for service providers, clinicians or people seeking general information about complex needs service responses/interventions. Complex needs service responses/interventions include Multiple and...

  • Aps6 Clinical Complex Case Manager

    2 weeks ago

    Melbourne, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals._ Our Federal Government client is seeking to...

  • Engineering Manager

    2 weeks ago

    Melbourne, Victoria, Australia Abergeldie Complex Infrastructure Full time $120,000 - $180,000 per year

    About AbergeldieAbergeldie is an majority locally owned contractor with 30 years' industry experience in Australia and New Zealand. We design and deliver projects in the Utilities, Infrastructure, Underground, Energy and Remediation industry sectors: the complex infrastructure needed to build better communities.About The OpportunityWe're looking for an...

  • Complex Needs Coordinator

    1 week ago

    Melbourne, Australia Victorian Government Full time

    **Overview**: **Work Type**:Fixed-term - Full-time **Salary**: $113,022 - $136,747 **Grade**:VPS 5 **Occupation**:Community services **Location**:Melbourne - Southern suburbs **Reference**:VG/00670484G The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...

  • Project Manager

    2 weeks ago

    City of Melbourne, Australia Abergeldie Complex Infrastructure Full time

    About us Abergeldie is a majority locally owned infrastructure contractor with over 30 years’ experience delivering projects across a variety of sectors, including water, utilities, bridges and roads, community infrastructure, rail and energy. The complex infrastructure needed to build better communities. About our Pipeline Renewals Team Our Pipeline...

  • Complex Collections Manager

    6 days ago

    Melbourne, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

  • Complex Needs Coordinator X 2

    2 weeks ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Complex Needs Coordinator provides consultation and coordination services for clients with complex support needs and is a single point of contact for service providers, clinicians or people seeking general information about complex needs service responses/interventions. Complex needs service responses/interventions include Multiple and Complex...

  • Senior Project Engineer and Project Manager Opportunities

    2 weeks ago

    East Melbourne, Victoria, Australia Abergeldie Complex Infrastructure Full time $120,000 - $180,000 per year

    Abergeldie is a majority locally owned infrastructure contractor with over 30 years' experience delivering projects across sectors including water, utilities, bridges and roads, rail, energy and community infrastructure. Our purpose is to deliver the complex infrastructure needed to build better communities.We are delivering some of Victoria's most...