Operations Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Operations Manager - Spotswood

Job Description / The Role Toll Group are looking for an experienced Operations Manager to join our Resources and Industrials division based in Spotswood working alongside a major gas provider. You will play an essential role in managing the current team and creating a high-performing, positive, and safety-obsessed team culture. As the Operations Manager you will be responsible to lead and support the operational work across the accountable contracts, enabling the execution of the contractual obligations and KPIs through effective cost management and resource allocation.

The Operations Manager will ensure that tasks are completed in the most efficient manner with agreed standards in operational procedures including strong emphasis on safety requirements. Be responsible for the delivery of the critical contract KPI’s, regularly communicating with drivers and stakeholders, compliance and managing staff to ensure business objectives are achieved in a safe and cost-effective way.

Duties and Responsibilities / a day in the life of the Operations Manager
- Execution of contractual KPI’s and obligations, whilst optimising production / operational outputs- Contribute to development of innovative operational systems, processes and standards across business portfolio.- Contribute to the identification of improvement of business and operating processes, workflows, connections and activities across the business.- Plan operational and workforce changes on a daily and weekly basis to ensure annual budgets are achieved together with sustainability in the highest standards of safety, environmental performance and customer service.- Allocate people and assets to deliver on operational targets and service standards to meet the contractual obligations.- Set operational objectives and deliver results through the team whilst translating the longer term into day-to-day objectives.- Provide strong leadership, creating a positive workplace culture through collaboration and influencing the mindset of our people to improve the overall capability of the region.

What You'll Need to Succeed:
- Previous and proven Operations experience within a similar role within Transport/Logistics industry.- Demonstrated experience with Operations, CoR, Fatigue Management.- An analytical mind-set - strong ability to problem solve.- Exceptional communication skills - written and verbal.- Computer literacy skills - MS Office Suite: Word, Excel, and Outlook.- High attention to detail and the ability to meet deadlines within a time-pressured environment.- Knowledge of HSE (Health, Safety & Environment)

Join us and take your career to new heights in the fast-paced world of logistics

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.