Nsw Quitline Counsellor

**_NSW Quitline Counsellor_**

**Employment Type**: Full Time, Exempt (Until June 2027)
**Position Classification**: Health Professional, Counsellor, Level 1-2
**Remuneration**: $76,364.00 - $108,943.00 per annum, plus superannuation and 17.5% leave loading
**Hours Per Week**: 38
**Location**: 1 Reserve Road, St Leonards, Sydney/Hybrid
**Requisition ID**: REQ620065
- While this position is offered on a fixed-term basis, there may be opportunities for ongoing employment if a permanent position becomes available._

- **Be part of an organisation that makes a difference in cancer control in NSW**
- **Use your counselling skills to provide high quality support to people to quit smoking and/or vaping**
- **Aboriginal and Torres Strait Islander peoples are encouraged to apply**
- **Bilingual counsellors are encouraged to apply**

**_
Where you’ll be working_**

The Cancer Institute NSW is the NSW Government’s cancer control agency, established to lessen the impact of cancer across the state.

Working at the Cancer Institute NSW means joining a team of committed and dedicated staff who are proud to be a part of the Institute’s purpose of overseeing and accelerating the effectiveness of cancer control in NSW.

The Cancer Institute is a collaborative working environment that encourages diversity and inclusion in how we work and the way we work together. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Greater consideration will be given to suitable applicants, in order to improve access to employment and career opportunities (GSE Rule 26).

**_
What you’ll be doing_**

The NSW Quitline service provides nicotine cessation focused telephone counselling to people who smoke and/or vape across NSW, provides information and support to carers and family members of people who smoke and/or vape and provides information to health professionals on nicotine cessation.

The Quitline Counsellor is responsible for the provision of evidence-based clinical services including assessment, treatment planning, counselling, referral and follow-up sessions to maintain client motivation and prevent relapse for clients who call or are referred to NSW Quitline. The role also includes work promoting the NSW Quitline service through community engagement activities.

The NSW Quitline Counsellor works with diverse population groups and backgrounds with differing health conditions. You will be required to provide information and therapeutic smoking and/or vaping cessation counselling for clients who call the Quitline NSW service.

Your previous experience as a counsellor along with your verbal communication skills are essential to the role, as is a professional can-do-attitude, ability to effectively collaborate and work as a team player.

Successful applicants will be required to work 38 hours per week, with service operational hours between 8.00 am to 8.00 pm weekdays and 8.30 am to 5.00 pm on Saturday’s. Rostered shift work across hours of operation is a requirement of the role.

Quitline NSW provides a bilingual counselling service. We encourage bilingual applicants to apply, especially those who speak Arabic.

**_
Remuneration/Benefits_**

In addition to base salary:

- 12% superannuation
- 4 weeks annual leave (plus 17.5% leave loading)
- 10 days sick leave
- 40 hours per week which include accrual of monthly Allocated Day Off (ADO) x 12 per year.

Access to:

- Generous Flexible Working practices
- Fitness Passport: a membership card for NSW government employees that gives you and your family unlimited access to 400+ gyms and other facilities at one low price.
- Novated car leasing arrangement
- Salary sacrificing to superannuation.

**_

- Your resume (maximum five pages)
- A covering letter addressing the Essential Requirements, as outlined in the Role Description
- A response to the Pre-screening questions, as outlined below.

**_
Essential requirements_**

- Completed a minimum three-year bachelor's degree qualification in counselling, social work or psychology, minimum of 1-year post graduate clinical experience in counselling and be able to be registered with the Peak Body associated with the qualified discipline.
- High level verbal and written communication skills, including clinical documentation and client communication.
- Demonstrated ability to remain calm and execute clinical service delivery with confidence and patience in a high-pressure environment.
- Willingness to work a variety of shifts, including weekends and outside business hours, and flexibility to assist with backfilling shifts at times.
- All Quitline staff are required to be non-smokers. A former smoker or vaper must have been quit for at least six months.
- Experience in providing clinical services and advice in a call centre environment would be preferable but not essential.

**_
Pre-screening questions_**

- Please outline an evidence-based approach to engage and support clients who smoke and/or vape and want to quit? What are th