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Housing Services Worker

2 weeks ago

Mount Alexander, Australia Dhelkaya Health Full time

**Position Title**:Housing Services Worker

**Classification**:Dependant on Qualifications & Experience**

**Salary per hour**:Dependant on Qualifications & Experience

**Employment Type**:Ongoing part-time 48 hours per fortnight

**Award**:Allied Health Professionals (Victorian Public Sector) (Single Interest Employers) Enterprise agreement 2021-2026

**Role description**

Using a strengths-based empowerment model, the core function of the Housing Services Worker is to provide quality case management, case coordination, crisis intervention and support and information to people at risk of homelessness or experiencing homelessness. You will:

- Utilise a range of crisis interventions and case management approaches to support people to access housing and address underlying issues that contribute to homelessness.
- Assist and engage with crisis homeless clientele such as rough sleepers and those requiring emergency accommodation.
- Provide effective ongoing case management by observing, assessing, formulating and reviewing case plans with individuals and families using the relevant client management resources and existing internal processes and procedures.
- Oversee the implementation of case plans and participate in regular case reviews and case conferences with other agencies as required.
- Provide resources to clients and vulnerable community members to achieve a maximum degree of independence and optimal mental, physical and social health and wellbeing.
- Develop and strengthen community partnerships and networks to improve the health and wellbeing of clients who are either homeless or at risk of becoming homeless.
- Respond to complex cases in a timely manner using professional judgment and initiative.
- Maintain client files in the relevant systems in accordance with principles of confidentiality and Specialist Homelessness Services.

**About you**

**Essential**
- A Social Work Degree or related qualification in Community Development.
- Previous experience working in welfare, community development or related areas.
- Demonstrated skills and experience in housing, family work, case management and cross-sectoral collaboration.

**Key Selection Criteria**
- Ability to demonstrate highly developed interpersonal and communication skills, including a collaborative and cooperative approach to relationship building with clients, colleagues and key stakeholders.
- Demonstrated knowledge of the principles of the social model of health.
- Ability to identify, respond to and engage with clients in crisis situations.
- Broad understanding of the impact of homelessness on individuals and families.
- Knowledge of appropriate services and supports available for clients experiencing homelessness.
- Knowledge and understanding of the principles of case management with an ability to assess, develop, implement, and manage a case plan according to client need.
- Demonstrated understanding of the causes of social marginalisation and an understanding of social justice principles.
- Well-developed conceptual and analytical skills, together with effective negotiation, interpersonal and communication skills including written and electronic mediums.
- Demonstrated capacity for innovation and flexibility and ability to assess and implement successful solutions.
- Demonstrated understanding of effective teamwork and well-developed time management and organisational skills.
- Ability to work under pressure and meet deadlines.
- Well-developed computer literacy and a knowledge of a range of IT programs.

**_Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying. _**

**Culture and Benefits**

Dhelkaya Health is located on Dja Dja Wurrung country in regional Victoria. Just a short drive from Bendigo and easily accessed via public transport, the area is brimming with culture that blends the old with the new. Steeped in rich history, the town boasts a vibrant arts scene, historic architecture and is part of the Bendigo Region UNESCO City of Gastronomy.

Surrounded by scenic trails and a unique natural environment that includes historic goldfields, outdoor enthusiasts can immerse themselves in the beauty of the natural world. Combined with a wide range of sporting clubs and outdoor recreation opportunities, the community offers a rich, diverse culture to enjoy.

From community events celebrating local festivals to grassroots initiatives fostering inclusivity and diversity, this is a place where people come together. At Dhelkaya Health, you'll enjoy all this and a flexible work environment with access to career development pathways that suit your life goals. You'll also benefit from:

- **Stress-free parking**:at no-cost close to your place of work.
- **Salary packaging**:to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more.
- **Healthy and active lifestyle**: through access to a free onsite gym and Fitness P