Principal Policy Officer

21 hours ago

Toowoomba, Australia Education Full time

Your Role
The Principal Policy Officer is responsible for supporting the following activities and delivering the following key tasks:

- Provide authoritative strategic and operational advice to Principals, Senior Executives, Managers and Directors on a wide range of legislative, policy and procedural issues.
- Prepare complex reports, submissions, briefs, legislative appeals and responses to correspondence from a range of sources for the Minister, Director-General, Deputy Director-General and Assistant Directors-General in accordance with the Department's records management systems.
- Provide advice and support the development and capability of Principals and regional staff to ensure that schools and the regional office have quality systems for the management of complaints, internal and external communications, community engagement and interactions with government and non-government organisations.
- Manage enquiries and complaints in line with the Department's Customer Complaints Management Policy and procedure ensuring all records are accurately maintained.

**How to Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Attach a 2-page statement addressing the key tasks under 'your role' above.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Salary rate shown is reflective of full-time (1.0 FTE).This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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