Customer Service Support

6 hours ago

Bella Vista, Australia Lendrive Finance Full time

Are you an experienced professional with a keen eye for detail and a passion for providing exceptional customer support? Do you excel in a fast-paced, collaborative environment and enjoy helping customers through their journey?

If yes, then this is your opportunity to join **Lendrive Finance**, a growing Car and Asset Finance Brokerage, and take your career to the next level.

At **Lendrive Finance**, we offer:

- Personal and business loans for new or used cars, vans, trucks, and other vehicles.
- Equipment finance for a wide variety of assets, such as machinery, tools, technology, and more.
- Secured car loans and Commercial asset loans with competitive interest rates and flexible options.
- Access to over 40 of Australia’s best lenders, ensuring the best financial solutions for our clients.

**Responsibilities**:

- Provide clear instructions and support to customers to ensure timely and accurate document collection.
- Verify received documents to ensure compliance with company and regulatory standards.
- Communicate any discrepancies or additional requirements to customers promptly.
- Coordinate with the sales and processing teams to ensure that verified documents are passed on for further processing.
- Assist with the collection of tax invoices for dealer sales or seller information for private sales.
- Maintain accurate records of customer interactions and document submissions.
- Provide excellent customer service, ensuring a positive experience for all clients.

**Qualifications and Attributes**:

- Minimum 2 years of experience in customer service, document collection, or a related field is required.
- Strong communication skills, both written and verbal.
- Excellent attention to detail and organisational skills.
- Ability to work independently and as part of a team.
- Experience in the financial services industry is a plus.

**Benefits**:

- Attractive salary and Career progression opportunities within a fast-growing company.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- Work with a friendly and supportive team of professionals who value your contribution.

This is an office-based position at our Bella Vista location, with workdays scheduled from Monday to Friday.

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance

Schedule:

- 8 hour shift
- No weekends

Supplementary Pay:

- Performance bonus

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 12/07/2025

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