Current jobs related to IT Support Analyst - Collingwood - GJK Facility Services
-
Impact Analyst
6 days ago
Collingwood, Australia Bank Australia Full timePosted: 05/02/2025 Closing Date: 19/02/2025 Job Type: Contract Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a...
-
Capital Project Analyst
2 weeks ago
Collingwood, Australia IPA Full timeCollingwood, Melbourne VIC Position type: Full-Time Department: Management & Change Consulting (Consulting & Strategy) Date posted: November 6, 2024 Closing date: Open until filled **ABOUT THE ROLE**: We have an opening in our Australian office for a Capital Project Analyst. The role is one with potential to **_become a consultant and trusted advisor in...
-
Supply Chain Analyst
2 weeks ago
Collingwood, Australia Jetstar Full time**Company Description** We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian...
-
Information Security Analyst
4 days ago
Collingwood, Australia Bank Australia Full timePosted: 20/09/2024 Closing Date: 20/10/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Data Analyst
6 days ago
Collingwood, Australia Avania Full timeAvania Clinical is a leading contract research organization (CRO) that offers exciting career opportunities for professionals in the clinical research industry. With a global footprint, a diverse range of therapeutic areas, and expertise in supporting medical device and MedTech solutions, Avania Clinical provides a dynamic and rewarding work environment that...
-
Collingwood, Australia FourQuarters Full timeExceptional benefits on offer + 10% Bonus opportunity - Flexible, hybrid working (in the true sense of the word!) - Role could be Full-Time of Part-Time (4 days) A renowned Australian business, with head offices in the inner Northern suburbs of Melbourne, are seeking a Remuneration & Benefits Analyst to join their team. This role has the option of being...
-
Inventory Planning Analyst
6 days ago
Collingwood, Australia Gewürzhaus Full timeAs Inventory Planning Analyst, you will play a critical role in optimising sales performance and profitability through your ability to plan, allocate and manage stock across our network of stores. Reporting to our Merchandise Planner key responsibilities of the position include; - Oversee store replenishment and seasonal allocations to optimise stock and...
-
Inventory Planner
2 weeks ago
Collingwood, Australia Bellroy Full time**IN A NUTSHELL** Our Demand and Supply Planning Team are responsible for our inventory health in 6 parent locations and 10 child locations from 4 supply locations around the world. We're currently searching for an analytical thinker to join this team to help us maximise our inventory availability while minimising stock-holding and to create demand and...
-
Information Security Grc Analyst
6 days ago
Collingwood, Australia Bank Australia Full timePosted: 29/04/2025 Closing Date: 29/05/2025 Job Type: Contract Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a...
-
Senior Business Analyst
2 weeks ago
Collingwood Park, Queensland, Australia Bank Australia Full time $90,000 - $120,000 per yearPosted: 19/06/ Closing Date: 03/07/ Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part...
IT Support Analyst
2 weeks ago
Introduction:
BETTER EXPERIENCES, BETTER OUTCOMES
It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.
We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.
Our core service offerings are cleaning, grounds, restoration, maintenance and facility support services, with experience across a diverse range of markets, including education, government, health, commercial, transport and industrial.
With a national footprint and workforce of over 2,500, a strong focus on safety, long-standing customer relationships and over 30 years of experience, we are a purpose-led organisation.
We are a diverse family, supporting each other to do our best and help make a difference.
Description:
ABOUT THE ROLE:
The IT Support Analyst is responsible for providing on-site IT support to the company so that end users can undertake their day-to-day business activities. This includes receiving, prioritising, documenting and actively resolving end user support requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations and other KPI metrics. The support requests vary in complexity and as such this is considered a mix of Level 1, 2 and 3 Support, as well as project work.
Key responsibilities include:
Act as initial contact for all internal and external customer technical support required for computing/mobile hardware and software, telephony, network, operating systems, printing and internet access problems
Investigate user problems and identify their source; determine possible resolutions; test and implement solutions; escalate when necessary
Install, configure and maintain all types of IT devices, including laptops/mobiles/tablets, file servers, networks/cabling and other related equipment, devices and systems; maintain Asset Management and Active Directory/Azure environments.
Maintain site/cloud licenses for organisation
Plan and implement network security, including maintaining firewalls, configuring VPNs, managed host security, file permissions, file system integrity, and adding and deleting users
Onboard/offboard end-users, assist with desk moves/relocations and deliver training to staff, including inductions.
Maintain confidentiality with regards to the information being processed, stored and accessed by the end-users
Skills and Experiences:
About you:
We are seeking an individual who is focussed on stakeholder delivery and service, who is naturally team orientated with a desire to resolve issues quickly. Our team culture is hard working and risk adverse, but also place importance on social interactions with our GJK colleagues.
What you need:
MCSE/MCSA or equivalent certification and minimum 1/2 or more years of full-time corporate service desk experience
Ability to communicate technical information to non-technical personnel
Excellent verbal and written communication skills
Excellent problem solving and analysis skills
Strong technical knowledge of laptops, mobiles, tablets, printers, and peripheral hardware devices
Ability to diagnose and resolve onsite/ remote computing problems
Strong working knowledge of Microsoft Windows, Microsoft Office, AD/Azure AD, communications software, virus protection, patching and diagnostic software
General knowledge of DNS, DHCP, Wi-Fi, WAN, LAN, TCP/IP and how they function in a network environment.
Knowledge and experience with Microsoft Azure, Endpoint Manager, Exchange Online, Defender and Powershell
Demonstrable knowledge and experience with Apple products / software
We are looking for someone who is a passionate, approachable, problem-solving team player and has a good sense of humour. This role requires someone who is an excellent written communicator with a good understanding of how services are delivered and is committed to getting the job done.
This is an excellent opportunity for individuals seeking stability, busy days that fly by, a strong team environment, and development opportunities within a successful company.
**Job Types**: Full-time, Permanent
