Automotive Sales Associate

3 days ago

Laverton North, Australia Cars24 Full time

**Join the Revolution in Car Buying with CARS24**

CARS24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success With over **US$1 billion** in sales and a presence in markets around the world, we’re on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We’re redefining what it means to buy a car, and we want YOU to be part of that journey.

**Responsibilities**:

- Be the face of Cars24, making a lasting impression when customers arrive for their test drives.
- Build trust with customers through your reliability, timeliness, and problem-solving skills - no challenge is too big for you.
- Work closely with our customer operations team to ensure cars are ready for inspection, delivered correctly, and meet the highest standards.
- Ensure all paperwork is smoothly handled during car handover, keeping things hassle-free for the customer.
- Be open to learning how to assess cars for delivery or pick-up - we’ll train you every step of the way.
- Play an active role in shaping the future of our customer-facing processes as we build our business from the ground up.
- Drive customer satisfaction by meeting performance goals and delivering exceptional service.
- Lead engaging test drives, listening closely to customers’ needs, asking the right questions, and helping close the sale

**Requirements**:
**What We’re Looking For**:

- **A Drive for Success**: You’re hungry to hit targets and achieve big things
- **Sales Experience**: Previous face-to-face sales experience is a must, but don’t worry - we’ll provide industry-specific training to set you up for success
- **Flexibility**: Ready to work weekends on a rotating roster and adapt to a fast-paced environment.
- **Tech-Savvy**: Experience with Google Docs, Hubspot, and CRM tools is a bonus, but not essential.
- **Customer Champion**: You’re passionate about putting customers first and won’t settle for less than 100% satisfaction. You’ll be the voice of the customer in our organisation.
- **Team Player**: Thrive in a dynamic team setting and are excited to help shape the future of car sales in Australia.
- **Start-Up Spirit**: You’re ready to embrace the challenges and excitement of start-up life, taking on a variety of tasks and helping us grow
- **Self-Starter**: You take initiative, work autonomously, and bring the tenacity to take us from start-up to scale-up.
- **Creative Problem Solver**: You think outside the box and go the extra mile to find solutions that wow our customers.
- **Closer**: You know how to close a deal and guide the customer from inquiry to delivery with confidence and ease.

**Benefits**

**Why join CARS24?**
- Excellent Salary + Super + Commissions
- Excellent Employee Benefits
- Career Progression
- Uncapped Commissions
- Work with a **motivated and supportive team

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