Service Delivery Officer

1 week ago

Queens Park, Australia Greener Grass Full time

**Greener Grass**

**Service Delivery Officer**

**About Client**:
Reaching Abilities is a leading disability services company dedicated to empowering individuals with diverse abilities to reach their full potential. We provide a range of support services aimed at enhancing the lives of our clients and fostering a community that values inclusion and equality.

As a Service Delivery Officer, you will play a pivotal role in ensuring the effective delivery of support services to individuals with disabilities. Your responsibilities will include:

- Conducting comprehensive assessments of clients' needs, abilities, and goals.
- Developing personalized support plans in collaboration with clients, their families, and support networks.
- Coordinating and facilitating access to a range of disability support services, including healthcare, employment assistance, and social activities
- Providing advocacy and guidance to clients to ensure their rights and choices are respected and upheld.
- Monitoring and evaluating the effectiveness of support programs and interventions, making adjustments as needed to meet evolving needs.
- Maintaining accurate and up-to-date records of client interactions, progress, and outcomes.
- Collaborating with external agencies, service providers, and community organizations to enhance service delivery and access to resources.
- Providing emotional support and crisis intervention as needed to clients and their families.
- Participating in team meetings, case conferences, and professional development activities to enhance service delivery and knowledge sharing.

**Skills & Attributes**
- Bachelor's degree in social work, disability studies, psychology, or a related field (or equivalent experience).
- Demonstrated experience in disability support services or a related field.
- Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships.
- Excellent organizational and problem-solving abilities.
- Commitment to promoting the rights and independence of individuals with disabilities.

**Job Type & Salary: -**
- This is a full-time permanent job.
- The base salary will be AUD 70,000- AUD 75,000 plus superannuation.

**Working Hours: -**

Availability to work during evenings, weekends, and holidays as required.

**Why Join Us**:

- Opportunity to make a meaningful difference in the lives of individuals with disabilities.
- Supportive and inclusive work environment.
- Ongoing professional development and training opportunities.
- Competitive salary and benefits package.

**How to Apply**:
If you are passionate about advocating for individuals with disabilities and possess the necessary skills and experience, we encourage you to apply. Please submit your resume outlining your qualifications and suitability for the role.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 - $75,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Authorisation:

- Australia (preferred)

Work Location: In person

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