Control Room Operator

1 week ago

Melbourne, Australia MSS Security Full time

About the Company

As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at

Culture

Our employees enjoy working with MSS because we:

- Have a high people and culture focus;
- Offer extensive development and progression opportunities;
- Provide stability and certainty in a role;
- Work collaboratively together and are high achievement focused;
- And because we know how to have fun whilst getting the job done.

About the Role:
MSS Security is seeking dedicated Control Room Operators to join our team at Melbourne Olympic Parks. We have both casual and full-time positions available. In this critical role, you will oversee control room operations, monitor CCTV feeds, and communicate effectively with roving security officers to address security breaches, alarms, and other incidents.

Key Responsibilities:

- Monitor and analyse CCTV footage for security issues.
- Communicate promptly with security personnel regarding incidents.
- Ensure adherence to security protocols and procedures.
- Maintain detailed records of events and incidents.
- Respond swiftly to alarms and emergencies, making informed decisions.

Skills & Experience:

- Minimum 3 years of Control Room or Monitoring Station experience.
- Valid Victorian Security Licence with Control Room Endorsement.
- Certificate II (or higher) in Security Operations.
- Current First Aid Certificate and CPR.
- Current driver's licence.
- Working with Children’s Check (or willing to obtain)
- Strong multitasking abilities and attention to detail.
- Excellent communication skills.
- Comprehensive report writing skills
- Ability to make quick decisions in a fast-paced environment.
- Flexibility to work a 24/7 rotating roster, including shifts
Day: 06:00am - 2:00pm
Afternoon: 2:00pm - 10:00pm
Night: 10:00pm - 06:00am
12-hour shifts on weekends: 06:00am - 6:00pm and 6:00pm - 06:00am

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

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