Cafe - All Rounder

**About the Company**:
Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
At Baptcare, our values are deeply rooted in the principles of Wellbeing, Ethics, Co-creating, Accountability, Respect, and Effectiveness. These values guide us in all aspects of our operations and interactions, shaping our corporate culture and driving our success.
As a Café - All Rounder, your primary role is to provide our residents, families, and staff with assistance in the delivery of meals across the residence and support for the home in line with service standards and the food Safety Program guidelines.
**Key Responsibilities**:
Customer Service - Deliver warm, friendly, attentive, and professional service by greeting customers, taking orders efficiently, managing enquiries or complaints, and ensuring every guest feels valued throughout their experience.
Food and Beverage Preparation - Prepare and serve high-quality coffee, tea, and beverages while assisting with light food preparation such as sandwiches, toasties, and salads, ensuring all items meet café standards for portion, presentation, and quality.
POS and Cash Handling - Accurately operate the point-of-sale system to process cash and EFTPOS payments, manage transactions efficiently, and maintain a clean and organise the area at all times.
Cleaning and Hygiene - Maintain a high standard of cleanliness and hygiene across all front
- and back-of-house areas by following food safety procedures, clearing tables, resetting dining spaces, and assisting with dishwashing as needed.
Stock and Inventory - Restock shelves, fridges, and displays, monitor use-by dates, report low stock or wastage promptly, and receive and store deliveries in line with food safety and stock rotation practices.
Teamwork and Communication - Work collaboratively with colleagues by communicating clearly with kitchen, barista, and front-of-house staff, supporting the team during busy periods, and contributing to smooth daily operations.
Compliance and Safety - Follow all workplace health and safety guidelines, comply with company policies and procedures, and actively participate in required training and staff meetings to maintain a safe and compliant environment.
About you
A warm, compassionate, and reliable team member
Ability to listen and understand our client's needs and requirements.
Availability in work over 7-day roster.
Relevant Industry Training - Food Handling and Hygiene Certificate
Knowledge of Food Safely and HACCP compliance
Coffee experience is a must.
Previous experience in a café/restaurant environment.
Must be able to operate POS systems.
What’s it for You?
Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
A competitive salary, plus access to the tax benefits of salary packaging and novated leasing of up to $18,550 per annum
Ongoing professional development and team building opportunities.
Access to confidential counselling and support services
**How to apply**:
Only short-listed applicants will be contacted.
Applicants must have the right to work in Australia.
The successful applicant will be required to undergo a National Criminal History check.
A medical assessment will be conducted to see if you are physically capable for the role
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.
Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.