Associate Global Forwarding Agent

6 days ago

Mascot, Australia C.H. Robinson Full time

Job ID: R45687

**Associate Global Forwarding Agent**

Primary Location: Mascot, New South Wales Australia

C.H. Robinson is currently seeking an Associate Global Forwarding Agent (AGFA) to join our operations team in Sydney. The AGFA will be the primary point of contact for their assigned customer accounts, managing the full shipment lifecycle to ensure accuracy and efficiency in meeting customer requirements.

**Location**: Mascot, Sydney. A hybrid, flexible work arrangement applies.

**DUTIES AND RESPONSIBILITIES**:
The duties and responsibilities of this position consist of, but are not limited to, the following:
Maintain Operational Excellence:

- Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
- Understand and input applicable financial components of shipments to generate correct billing for customers
- Execute and coordinate shipment tasks as per customer SOPs
- booking approvals, processing pre-alerts, governmental filings, deliveries, and invoicing.
- Create, maintain, and update accurate shipment data in Navisphere
- Provide quotes based on customer and network needs, and ensure full pricing understanding
- Offer track and trace services and generate shipment documents
- Maintain high data integrity across all shipment details including INCOterms, routing, dates, and documentation

**Facilitate Relationships**:

- Build strong customer relationships through timely responses and issue resolution
- Communicate clearly and effectively with customers, agents, C.H. Robinson offices, and external vendors
- Foster a positive team environment
- Support new customer implementations and participate in business meetings as needed

**QUALIFICATIONS**

**Required**:

- High school diploma/ TAFE/ Graduate Degree or equivalent
- 1 - 3 years of freight forwarding operations / logistics and supply chain industry or similar experience

**Preferred**:

- Values a diverse and inclusive work environment
- Strong communication skills with the ability to prioritise, multitask, and deliver exceptional customer service with a client-focused mindset
- Excellent follow-up and coordination with customers and the network
- Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
- High level of attention to detail
- Ability to work in a fast-paced and deadline-driven environment
- Bachelor's degree

**Benefits**

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

  • Associate Global Forwarding Agent

    4 days ago

    Mascot, Australia C.H. Robinson Full time

    Job ID: R43465 **Associate Global Forwarding Agent** Primary Location: Mascot, New South Wales Australia C.H. Robinson is currently seeking an** Associate Global Forwarding Agent** to join the Modal Operations team in Sydney. Are you a recent University Graduate looking to kickstart your career in a dynamic and fast-growing industry? In this entry-level...

  • Associate Global Forwarding Agent

    2 weeks ago

    Mascot, Australia C.H. Robinson Full time $60,000 - $100,000 per year

    Job ID: R45687Associate Global Forwarding Agent Primary Location: Mascot, New South Wales AustraliaC.H. Robinson is currently seeking an Associate Global Forwarding Agent (AGFA) to join our operations team in Sydney. The AGFA will be the primary point of contact for their assigned customer accounts, managing the full shipment lifecycle to ensure accuracy...

  • Freight Forwarder

    4 days ago

    Mascot, Australia DSV Full time

    Job Req Number: 66045 Time Type: Full Time **DSV is truly a global player offering services worldwide. Operating as the third largest global supplier of Transport & Logistics in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop...

  • Forwarding Services Coordinator

    1 week ago

    Mascot, Australia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

  • Freight Forwarder

    2 days ago

    Mascot, Australia DSV Full time

    Job Req Number: 65807 Time Type: Full Time **DSV is truly a global player offering services worldwide. Operating as the third largest global supplier of Transport & Logistics in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop...

  • Import Air Operations

    4 days ago

    Mascot, Australia People in Focus Full time

    Mascot location with flexible work from home arrangements - Opportunity to earn additional income with paid overtime - Salary negotiable - depending on experience An opportunity exists for an experienced Import Air Operator to work with a Global Freight Forwarder located in Mascot. In the role you will be primarily accountable for the accurate and timely...

  • Client Solutions Specialist

    2 weeks ago

    Mascot, Australia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

  • Client Services Co-ordinator

    5 days ago

    Mascot, Australia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

  • Syd - Luggage Trolley Agent

    2 days ago

    Mascot, Australia FRONT AGE CONSULTING Full time

    Front Age Consulting was established in 2015 and is one of Australia’s largest employment-focused training and recruitment consultancy firm that specialises in the Aviation industry on a National and Global level. In Australia, we operate in Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart. Globally, we have partners in Asia Pacific countries and...

  • Client Solutions Consultant

    7 days ago

    Mascot, Australia Toll Group Full time

    Company Description Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across...