Service Now

4 days ago

Sydney, Australia Genesis IT&T Pty Ltd Full time

**Service Now - Level 1 to Level 5 opportunity.**
- **NV1/ baseline clearance preferred**:

- **Canberra and Sydney**:

- **Hybrid work**:

- **Permeant position**:

- **Market leading salary.**

**Roles and Responsibilities**
- Has worked closely with a number of stake holders from distinct parts of the business. Great experience with engagement.
- Experience working with several government agencies to deliver high quality work relating to ServiceNow.
- Understands technical and functional design requirements related to ServiceNow.
- Create and manage scripts and workflow.

**Skills Required.**
- 4+ Years’ ServiceNow experience.
- 8 - 20 + years IT experience.
- 6 Years Consulting Experience
- ITOM, ITSM, HR, Finance and Service Portal.
- number of government agencies to deliver high quality work relating to ServiceNow.
- Excellent interpersonal skills.
- Great communication skills
- Baseline or NV1 clearance
- Case Management, Service Portal, Java script.
- Extensive discussion sessions with stakeholders and users.
- Experience liaising with Cloud and infrastructure teams (Agile/DevOps) teams as well as ServiceNow external service providers to plan and implement integrations.
- Experience working closely with ITSM processes owners (Incident, Problem and change management) and providing recommendation as well design process implementation as per ITIL practices.
- Experience Architecture design to new implementations
- Experience Manage ServiceNow Discovery, Service Mapping (Role based and TAGs)

**On offer**
- Market-leading Remuneration.
- Chance to progress in your career.
- Great work culture.

**How to Apply

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