Casual Receptionist

2 weeks ago

Alexandria, Australia The Grounds of Alexandria Full time

_**What is the role?**_

Join The Grounds of Alexandria as our casual receptionist Sunday and Monday only

**_What you'll do_**
- Manage all calls, reservations, and inquiries across the Grounds Group.
- Tasks include organising gift vouchers, managing cake orders, general inquiries, social media community management, distributing weekly reports to management, and operating software such as OpenTable.
- You are an integral part of our Office and Events team, and will also be called on to assist with events administration and inquiries as the need arises.
- **Who Are You?**_

You are passionate about working with people and going above and beyond to create exceptional guest experiences at every touchpoint. You'll have a keen eye for detail, delivering accurate and consistent outcomes, and no task is too small for your attention.

**_What you'll need_**
- A minimum of two years in an administrative support role
- Availability to work Sunday - Monday
- Confident ability and exceptional first impression on the phone
- Overall strong communication and organisational skills with the ability to multi-task
- Passionate about and friendly approach to customer service
- Accurate and consistent attention to detail
- Experience in hospitality and working with Open Table preferred
- This role comes with the opportunity to sharpen your skill set - our environment is one that fosters continual learning and ample opportunity to transform and progress within the business. _
- The Grounds are an equal opportunity employer._

**Job Type**: Casual

**Salary**: $25.00 - $35.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Fixed shift
- Weekend availability

**Experience**:

- customer service: 2 years (required)
- Administrative experience: 2 years (required)

Shift availability:

- Day Shift (required)

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