Relocations Officer

4 days ago

Melbourne, Australia Homes Victoria Full time

Location: Melbourne | CBD

Job type: Full time / Fixed term until: 30-JUN-2028

Organisation: Homes Victoria

**Salary**: $95,102 - $107,905

Occupation: Other

Reference: VG/DFFH/HV/741789

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

**THE ROLE**

The Relocation Officer will work directly with renters to coordinate their move into alternate housing. Under the direction of the Team Leader, Relocations, the Relocation Officer will work collaboratively with internal and external stakeholders to ensure a well-planned and communicated approach to household relocations.

**Are you**:

- Client focussed with demonstrated experience in quickly building rapport with people from diverse communities?
- A team player with good communication skills and a proven ability to maintain collaborative relationships?
- Familiar with the Residential Tenancies Act 1997, Victoria's social housing system and the Victorian Charter of Human Rights?
- We encourage you if you represent the communities who live in the public Housing Towers to apply

**ACCOUNTABILITIES INCLUDE**
- Communicate effectively and positively to deliver a high-quality service to renters.
- Actively investigate and support the resolution of complex renter matters as they arise.

**Please open the position description to read more.**

**COVID-19 VACCINATION**
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current **ATAGI (Australian Technical Advisory Group on Immunisation) advice**, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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