Business Readiness Manager

Based in Melbourne
- Contract Position
- Change & Communications

This organization is at the forefront of a transformative initiative, consolidating its businesses onto SAP S/4HANA-based ERP solution. We are seeking an experienced Change & Communications professional to join them as a Business Readiness Manager.

**Key Responsibilities**:
As the SAP Business Readiness Manager, you will:
**Stakeholder Engagement**:

- Identify and assess Key stakeholders.
- Understand and address stakeholder concerns and expectations.

**Change Management**:

- Undertake comprehensive change impact analyses.
- Develop and execute change management plans for the SAP ERP Program.
- Create change management approaches and tools to support desired outcomes.
- Develop and execute change management and communications plans for the ERP Program.
- Plan, track, and manage change management activities, identifying and securing appropriate resources for performing whether as part of a larger change team and/or network across the business.

**Business Readiness Assessments**:

- Undertake business readiness assessments.
- Identify and manage anticipated resistance, preparing mitigation tactics.

**Coordination and Delivery**:

- Coordinate and deliver change management activities to ensure impacted parties are informed, prepared, equipped, and supported in the change process.

**Training Support**:

- Provide input and work alongside Training resources to support end users.

**Risk Management**:

- Identify and manage risks associated with implementing the change for the ERP Program.

**Post-Implementation Reinforcement**:

- Develop post-implementation reinforcement plans to increase the level of adoption.
- Monitor adoption of the change and conduct investigations into unsatisfactory outcomes.

**Reporting**:

- Provide regular and ad-hoc reports to meet project, program, and Executive requirements.

**Content Development**:

- Develop content for various publications and meetings, including In The Pipeline, Town Hall meetings, and Senior Management Team meetings on behalf of Technology Services.

**Communication Standards**:

- Adopt and adhere to standards for all Technology Services communications.

**Project Coordination**:

- Maintain connection to other projects or initiatives delivering change to key stakeholder groups to ensure suitable alignment and coordination.

**To Succeed in the Role**:

- Formal qualifications or certification in a recognized change management methodology.
- Minimum 5 years of proven experience in people change management in a project environment.
- Extensive experience in a dedicated change management role with a demonstrated knowledge of change management principles, methodologies, and tools.
- Demonstrated experience as a change manager on major technology programs, with experience preparing a business move to SAP S/4HANA, preferably IS-U, across Finance, Procurement, Asset Management, Sales, and Billing.
- Demonstrated experience in core change activities, including change impact analysis and providing change and communication guidance and support to stakeholders.
- Proven experience developing strategic change and communications strategies and delivering change outcomes across medium to large-scale projects.
- Demonstrated understanding of how people go through a change and the change process.
- Superior motivational, persuasive, influencing, and negotiation skills at all levels of the organization in order to partner with key stakeholders on the change journey.
- Ability to develop and sustain strong working relationships with Project/Program Manager and other key stakeholders across multiple geographical locations.
- Ability to work in teams and speak to technical and non-technical personnel.

**How to Apply**: Please submit your resume outlining your relevant experience when applying.

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