Team Leader

6 days ago

Southport, Australia Lutheran Services Full time

**About us**:
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

Reporting to the Coordinator, the Team Leader provides leadership and support to staff within their allocated programs across mental health and disability. In addition you will;
- Work collaboratively to ensure the efficient and effective day to day running of the service;
- Supervise and conduct the daily activities of team members;
- Assist in the recruitment and performance appraisal of staff;
- Assist in the assessment of clients;
- Demonstrate to team member’s appropriate skill in handling complex caseloads and acting as a mentor to staff if required;
- Assist in the development of documents pertaining to service delivery;
- Represent the service at appropriate forums;
- Work collaboratively to develop high quality service delivery frameworks.

**About you**:
Critical to your success in this role will be the proven ability to demonstrate:

- Effective and professional interpersonal and communication skills
- Accurate and timely decision making skills
- The ability to work in a fast paced environment.

In addition you will:

- Currently hold or be studying towards relevant qualifications and experience
- Maintain a current Australian drivers license
- Comply with the Disability Services Act 2006, screening requirements.

**What we can offer you**:
As well as working for an organisation that genuinely cares, we also offer a competitive salary and access to $15,900pa in salary packaging options. You will also have access to significant discounts across a number of areas including private health insurance, gym membership, holiday and travel discounts, home appliances and IT discounts and car rental.

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