Desktop Support Technician

2 days ago

Sydney, Australia Rex Technologies Full time

**Roles & responsibilities**:
Desktop Technician will provide day to day local

Required Technical Skills
- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.

**Functions include**:

- Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1 support to non‐network attached printers.

**Job Types**: Full-time, Contract, Casual

  • Desktop Support Technician

    7 days ago

    Sydney Central Business District, Australia HAYS Full time

    Desktop Support Technician | Permanent Position | Sydney CBD **Your new company** An exciting new opportunity is available for Desktop Support Technician at Global leader in the hospitality industry. This is a permanent position located close to the Sydney CBD. The organisation offers a collaborative working environment with excellent facilities on...

  • Desktop Technician

    1 week ago

    Sydney, New South Wales, Australia EIL Global Full time $90,000 - $120,000 per year

    Desktop Technician – Sydney (Onsite)Location:Sydney (with occasional travel to Melbourne)About Us:EIL Global is a leading IT services provider across Asia Pacific and EMEA, specializing in desktops, servers, networks, and data centre technologies. Headquartered in Adelaide, we deliver professional and managed services that empower clients in their digital...

  • Desktop Technician

    1 day ago

    Sydney, New South Wales, Australia Preferable - Crafting Careers Full time $90,000 - $120,000 per year

    Location: Sydney (with occasional travel to Melbourne)About Us:EIL Global is a leading IT services provider across Asia Pacific and EMEA, specializing in desktops, servers, networks, and data centre technologies. Headquartered in Adelaide, we deliver professional and managed services that empower clients in their digital transformation journey.Role...

  • Desktop Support Technician

    4 days ago

    Sydney, Australia V4 Services Pty Ltd Full time

    **PLEASE READ THE PROFILE CAREFULLY BEFORE APPLYING**: **Position**: - Desktop Troubleshooting Technician **Work Mode**:Permanent Full Time** **Pay ou**t: $55000 to $62000 per year + Super + Commissions on Up Sales **Locations Available**: Sydney NSW **About the Company**: In our IT division, we provide online and on-site support for home and business...

  • Desktop Technician

    1 week ago

    Sydney NSW, Australia EIL Global IT Solutions and Services Pvt Ltd Full time $90,000 - $120,000 per year

    About Us:EIL Global is a leading IT services provider across Asia Pacific and EMEA, specializing in desktops, servers, networks, and data centre technologies. Headquartered in Adelaide, we deliver professional and managed services that empower clients in their digital transformation journey.Role Overview:The Desktop Technician will provide advanced technical...

  • Desktop Technician

    4 days ago

    Sydney, Australia EIL Global Full time

    Key Responsibilities Include: - Diagnose and troubleshoot complex hardware, software, and network issues, escalating as necessary. - Provide technical support for desktops, laptops, mobile devices, and peripherals, both in-person and remotely. - Assist with advanced system configurations, including imaging and deployment of desktops and laptops. - Maintain...

  • Desktop Support Technician

    2 days ago

    Sydney, Australia Allianz Australia Full time

    **Desktop Support Technician **I **North Sydney/HYBRID | 12 month FTC** **What if you could put the customer at the heart of everything you do?** **On a day to day basis your responsibilities will include**: - Providing technical support via various channels - Responding to employees technical needs and providing appropriate progress updates - Logging...

  • IT Helpdesk

    2 weeks ago

    Sydney, Australia Partners in Performance Full time

    **Partners in Performance **is a global management consulting firm that works hand-in-hand with our clients to deliver sustainable results in business performance. Our firm has real scale and a demonstrated track record with reach across Australia and New Zealand, South East Asia, Africa, North and South America, Europe and Middle East. As a Firm, we are...

  • IT Helpdesk

    2 weeks ago

    Sydney, Australia Partners in Performance Full time

    **Partners in Performance **is a global management consulting firm that works hand-in-hand with our clients to deliver sustainable results in business performance. Our firm has real scale and a demonstrated track record with reach across Australia and New Zealand, South East Asia, Africa, North and South America, Europe and Middle East. As a Firm, we are...

  • Desktop Technician

    4 days ago

    Sydney, Australia EIL Global Full time

    **About Us**: EIL Global is a leading IT services provider across Asia Pacific and EMEA, specializing in desktops, servers, networks, and data centre technologies. Headquartered in Adelaide, we deliver professional and managed services that empower clients in their digital transformation journey. **Role Overview**: The Desktop Technician will provide...