Care Quality and Safety Manager

4 days ago

Newstead, Australia Aveo Full time

**Kindness l Care l Respect**

**About the role**:
Reporting to the
**Group Manager Clinical and Care Governance, **you will be expected to support effective and compliant care governance processes across the Group, and is responsible for identifying, actioning/advising, monitoring and reporting on key clinical quality and safety outcomes. You will assist the Group Manager Clinical and Care Governance ultimately deliver a fit for purpose, compliance governance framework that enables care operations to deliver safe and high quality care.

**Some of your responsibilities will include**:

- Develop care policy and procedures based on best practice and regulatory requirements.
- Advise on remedial actions where non-compliance with care policy and/or standards is identified.
- Identify care policy improvement opportunities and monitor changes in legislation that necessitate changes to Aveo's clinical care governance framework.
- Develop, measure and report on clinical indicators, including trends analysis and recommend opportunities for improvement.
- Conduct incident and complaint investigations and monitoring including root cause analyses.
- Prepare reporting to Aveo's Care Governance Board sub-committee and Care Governance Management Committee.
- Work collaboratively with the National Infection Prevention and Control (IPC) Lead to establish and promote an effective antimicrobial stewardship program across communities.

**You'll have the following attributes**:

- Tertiary qualification in nursing (e.g. Bachelor of Nursing)
- 10+ years of professional experience, with at least 5 years in the aged care industry and retirement living operations.
- Comprehensive understanding of clinical governance as applied to aged care including ACQS and ARVAS standards..
- Extensive experience in care/clinical complaint and incident investigation.
- Experience in care/clinical policy and process design and implementation
- Clinical governance system development and implementation.
- Home care management including operations, funding and quality review.
- Capacity to work within a fast-paced and complex environment.
- Customer first attitude, with a pragmatic and solutions focused mindset.
- Affable character, with the ability to communicate succinctly and articulately.
- Resilient, credible and self-disciplined.
- Ability to build rapport and foster extensive networks within an organisation and the wider industry.
- Aveo are formally requesting that all employees be vaccinated against COVID-19 to protect our colleagues and the residents in our communities who are among the most vulnerable._
- New employees joining the business will need to be comfortable with this requirement prior to joining Aveo._

**About Aveo**

Aveo's vision is to be Australia's leading and most innovative seniors living provider. Our mission is to honour and serve our residents through Kindness, Care and Respect. Kindness, Care and Respect are our corporate values.

Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia. Aveo's philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently and proudly do so for over 12,000 residents in over 90 retirement communities across Australia.

**Aveo Benefits**
- Up to 8 weeks paid parental leave
- 2 additional 'All About Me' leave days per calendar year
- Ability to purchase additional annual leave
- Flexibility to work from home up to 2 days per week
- Opportunities for further career development

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