
Guest Experience Member
1 week ago
**PLEASE DON'T APPLY THROUGH HERE, CHECK THE HOW TO APPLY SECTION.**
- Hours: Casual & Part-Time hours available - including nights, weekends, and holidays
- Start Date: June
**About TES Live**
TES Live is the leading producer and supplier of family entertainment and live activation across the Australian and International markets. Over TES Live’s two-decade history, the organisation has developed an unmatched reputation for innovative brand engagement that creates memorable and powerful customer experiences. TES Live design, build, create and produce over 1,500 live activations’ annually, across all sizes, scope and industries.
**Job Summary**:
The Guest Experience Member will play a vital role in providing an exceptional guest experience at The FRIENDS Experience. This role requires active engagement with guests, operation of the box office, maintaining cleanliness and organization within the venue, and sharing Friends trivia knowledge to enhance guest engagement.
**Job Duties and Responsibilities**:
Provide outstanding customer service to all guests, ensuring a positive and memorable experience.
- Ability to converse with patrons of experience and manage large crowds
Operate the box office, assist with ticket purchases, answer enquiries, and handle any issues that may arise.
- Maintain a clean, safe, and well-organized venue.
- Engage guests by sharing Friends trivia, enhancing their experience and enjoyment of the event.
- Handle any guest concerns or complaints, escalating to management when necessary.
- Collaborate with other team members to ensure smooth operations and a high-quality guest experience.
- Stay active and mobile throughout shifts to attend to various duties and guest needs.
- Ability to stay on your feet for extended periods of time.
Perform other related duties as assigned by the Manager.
**Qualifications**:
- Exceptional customer service and interpersonal communication skills.
- Passion for the TV show Friends and strong knowledge of Friends trivia.
- Ability to maintain an active and energetic attitude throughout shifts.
- Experience in a customer-facing or hospitality role would be advantageous.
- Proactive, friendly, and team-oriented approach.
- Strong problem-solving skills and the ability to handle guest complaints effectively and professionally.
- Current First Aid certificate or willingness to obtain one is preferable.
- Valid Working with Children Check.
- Availability to work during event hours, which will include nights, weekends, and holidays.
**Physical Requirements**:
The role requires continuous movement throughout the venue, including standing, walking, bending, lifting, and carrying items during shifts. The role may require the operation of cleaning and other equipment.
**TO APPLY**
Record a 60-90 second video (upload to YouTube/Vimeo/Dropbox/etc.) answering the following questions:
- Why do you love Friends and what is your favourite episode?
- Why would you be a great Guest Experience Member for Friends Sydney?
-
Guest Experience Ambasasdor
6 days ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23089247 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management When you join the Sheraton family, you become a member of its global...
-
Guest Experience Agent
1 day ago
Sydney, Australia The Star Entertainment Group Full timeThe Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...
-
Guest Experience Expert
1 week ago
Sydney, Australia Marriott International, Inc Full time**Additional Information** **Job Number**25009865 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Ambassador
1 day ago
Sydney, Australia Marriott International, Inc Full time**Additional Information** **Job Number**25030287 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Engage hotel guests to enhance the service experience through...
-
Guest Experience Host
1 week ago
Sydney, Australia Merlin Entertainments Full time**Guest Experience Host**: - Location Name Sydney Tower Eye - Job Locations AU-Sydney - Job ID - 2025-8835 - Employment Type - Fixed Term/Seasonal - Offer/Contract Type - No End Date - Location (Country-State-City) - AU-Sydney **What you'll bring to the team**: Are you looking to take Guest Experience to new heights? We currently have an amazing...
-
Guest Experience Ambassador
2 weeks ago
Sydney, Australia Marriott International, Inc Full time**Additional Information** **Job Number**25120983 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** At the heart of local communities, Sheraton brings people...
-
Assistant Manager, Guest Experience
4 weeks ago
Sydney, New South Wales, Australia Lululemon Full timeAssistant Manager, Guest Experience | Sydney (Tues-Sat, 38hr/wk)Join to apply for the Assistant Manager, Guest Experience | Sydney (Tues-Sat, 38hr/wk) role at lululemon.Overview The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring guests receive a quality experience in our stores every day.Reporting to the...
-
Guest Experience Host
5 days ago
Sydney, Australia SEA LIFE Full time**Guest Experience Host** Retail Level 5 108 Market Street Sydney NSW 2000 **Are you looking to take Guest Experience to new heights?** We currently have an amazing opportunity for passionate individuals looking to join the Guest Experience team at the Sydney Tower Eye. We are looking for a mix of casual and part time roles. The Sydney Tower Eye is an...
-
Guest Experience Assistant
1 day ago
Sydney, Australia Drake Business Logistics Full time**Date Posted**: 09/02/2024 **Country**: Australia **State/Territory**: NSW **City/Suburb**: Sydney **Work Type**: Full time **Jobs Descriptions** **Guest Experience Assistant** - Consistent, high-quality customer service delivered across all locations. - Efficient management of the reception and lobby area, with a focus on professionalism and...
-
Guest Experience Agent
1 week ago
Sydney, New South Wales, Australia Pier One Sydney Harbour Full time $80,000 - $120,000 per yearCOMPANYExplore an exciting new career path with Marriott International at Pier One Sydney Harbour. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you The next step in your career could lead to the greatest adventure.We are excited to announce an opportunity for a Guest...