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Specialist Assessor

2 weeks ago


North Lakes, Australia Auto & General Insurance Full time

**The role**

This role is responsible for the operational monitor and influence of Motor Assessing activities, ensuring efficient and compliant execution of weather event controls and operational performance of external assessing partners.

The role requires strong leadership, relationship management, and a deep understanding of the Motor Assessing industry.

This role will report to the Specialist Assessing Manager in order to alleviate the load but also to transfer the skill and broaden the succession pool for the Specialist Assessing Manager role.

**Role Requirements**

**Compliance & Risk Management**
- Compliance: Ensure adherence to all relevant legislative, regulatory, and compliance requirements within the FSR environment.Risk Management: Identify, assess, and mitigate operational risks, ensuring a safe and compliant working environment.

**Team Values**
- We are looking for someone that can add to the team's culture in a positive manner
- Team comradery culture
- Have a desire for continuous improvement which includes coaching and feedback
- Demonstrates self/AGS core values and attributesAbility to work autonomously and collaboratively in a dynamic team

**Relationship Management**
- Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including customers, industry partners, and regulatory bodies.Collaboration: Foster a collaborative environment within the team and with other departments, ensuring effective communication and information sharing.

**What experience you’ll bring**
- Leadership experience for a minimum of 2 years in Assessing and or people leadership environment
- Ideally a good understanding of the legislative, regulatory and compliance obligations.
- Cultivating Strong Commercial Relationships
- Ability to make decisions and liaise with internal and external stakeholders
- Exceptional customer service skills written and verbal.
- Demonstrated ability to operate in a complex environment, prioritise tasks and organise workload effectively.
- Ability to develop strong relationships at all levels with both internal and external stakeholders.
- Broad ability to drive for results, focus on outcomes and well-developed negotiation skills.
- Trade qualified in Panel Beating, Spray Painting, or CERT IV Motor Vehicle Loss Assessing
- Deep understanding of Motor Assessing systems, control models and end to end claims managementExperience with Solera Assessing is essential

**The benefits of working at A&G**
- **Be rewarded**:

- we recognise high performance and reward our people for their hard work through bonuses and other perks.
- **Work flexibility - **with options to work from home two days per week.
- **Options for leave**:

- life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- **Grow with us**:

- we’ve got learning and professional development opportunities to suit everyone.
- **Give back**:

- our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
- **Take care of yourself**:

- your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
- **Celebrate the wins**:

- we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
- **Save money**:

- as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

**About us**

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

**Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.