School Technical Officer

About the Department of Education

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About Ipswich State High School

Ipswich State High School is located in Brassall, with an enrolment of 1800 students and 200 staff. ISHS operates under the Computers for Teachers and student laptop program for years 7-9 and BYOX for years 10-12.

About the Role

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

As the School Technical Officer, the role will work in a team of 3 under the direction of the T04 Computer Systems Administrator managing the operation of the school's information and communication technology (ICT) network services in order to contribute to the enhancement of student learning opportunities.

Responsibilities include, but are not limited to:
Provide advice and assistance on maximising the potential of IT operations within the school, including acquisition, installation, operation, maintenance, repair and replacement.
Support the school community with technical advice, instruction and assistance with electronic equipment in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
Provide effective and efficient support to staff to resolve issues associated with staff & student computers and iPads, whilst ensuring high end customer focus and communication.
Provide regular preventative maintenance, routine and emergency repairs to all IT facilities and associated equipment.
Maintain a range of technical services and accountable records related to the support of IT, including infrastructure used by the school.
Communicate with various stakeholders, including Regional Office on technical matters and provide technical advice when required.
Assist in the planning and scheduling of ICT related projects.
Assist in maintaining the network infrastructure (Switch's, Wireless Access Points, Data Outlets, Cabling).

Please refer to the attached role description for any mandatory requirements for this position.

How to Apply

Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
A 2-pg written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
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