
Hcd Specialist
2 weeks ago
Service Designer required for Digital projects for 6 months in large educational institution. WFH Hybrid role.
**Your new company**
***
An exciting opportunity exists for an experienced Service Designer to join a large educational institution based in Sydney CBD.
**Your new role**
***:
- You will conduct and synthesise user research and co-design sessions to understand staff service experiences to enable them to work efficiently in a digital and hybrid work environment.
- Leverage existing user research, as well as conducting new research.
- Produce staff personas, journey maps/service blueprints, prototyped concepts or wireframes, metrics for improving staff experience, recommendations reports and if possible test plans, interaction models, user task flows, UI specifications and other artefacts.
- Direct stakeholders ensuring correct utilisation of research and design outputs for successful project outcomes.
- Work in collaboration with accessibility, inclusion and diversity specialists and stakeholders to ensure solutions are accessible and inclusive.
**What you'll need to succeed**
***:
- Experience in providing user-centred design expertise in a large, complex organisation.
- Excellent interpersonal, communication, teamwork and customer service skills.
- Excellent collaborator with demonstrable experience in negotiating strategic outcomes with senior colleagues and other teams where the outcome impacts areas outside own formal authority. Able to work with a considerable degree of autonomy.
**What you'll get in return**
***
- In return for your hard work and dedication you will be rewarded with a competitive daily rate
- This organisation is based in Sydney CBD and there is the opportunity to work from home
- 6 month contract with the potential for extension
**What you need to do now**
***
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2756851
-
Digital Ba
2 weeks ago
Sydney Central Business District, Australia Ayan Infotech Full timeAyan Infotech has an urgent and immediate requirement for a **Digital Business Analyst** for a long term contract job opportunity in Sydney. All applicants must have full work rights in Australia. **Title: Digital Business Analyst** **Location: Sydney** **Type: Contract (6 months + long term)** **Work Experience: 5 years or more** *** **Required Skills and...
-
Cx Specialist
1 week ago
Sydney, Australia Bluefin Resources Full timeClient Side - Leading Education Organisation - Enhance Positive Customer Experiences - Sydney - hybrid Working - 9 Month Contract x 3 - $615 - $800 + Super **CX Specialist** - Client Side - Leading Education Organisation - Enhance Positive Customer Experiences - Sydney - hybrid Working - 9 Month Contract x 3 - $615 - $800 + Super Committed to its students...
-
End-to-End Design Specialist
3 days ago
Sydney, New South Wales, Australia beBeeDesign Full time $60,000 - $120,000Service DesignerWe're seeking a Service Designer to join our team. As a Service Designer, you will play a key role in embedding customer experience best practice in product and service development, improvement programs, and associated operational processes.Key Responsibilities:Support the end-to-end strategic design process throughout design-led projects by...
-
Sydney, New South Wales, Australia beBeeServiceDesigner Full timeImagine working in a role where you have the opportunity to transform customer experiences. As a Service Designer, you will be responsible for developing and implementing solutions that meet the evolving needs of our customers. Our ideal candidate is someone who has experience working in service design, strategic design, or Human-Centered Design (HCD)...
-
Service Innovation Specialist
2 days ago
Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $120,000Transform Your Career as a Service DesignerAs a Service Designer, you will play a pivotal role in shaping the future of our industry.You will collaborate with cross-functional teams to embed customer-centric best practices in product and service development, improvement programs, and operational processes.Develop and maintain a CX toolkit consisting of...
-
Business Solution Specialist
3 days ago
Sydney, New South Wales, Australia beBeeCareer Full timeJob Description">FinXL IT is seeking a skilled Business Solutions Specialist to join our team on a major program of work with a leading insurance organisation.You'll work closely with Program, Project, and Change Managers to ensure solutions are delivered in a business and customer-centric way, balancing innovation, feasibility, and strategic alignment.The...
-
Service Experience Specialist
16 hours ago
Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $120,000Job RoleWe are looking for a professional who believes in making things better for Australians. Our team partners with customers to support vibrant, connected communities where everyone belongs.Key ResponsibilitiesPartner cross-functionally to embed customer experience best practices in product and service development.Develop and maintain a CX toolkit...
-
UX/UI Design Lead
4 weeks ago
Sydney, New South Wales, Australia ASIC Full timeJoin to apply for the UX/UI Design Lead role at ASICJoin to apply for the UX/UI Design Lead role at ASICGet AI-powered advice on this job and more exclusive features.At ASIC,you can be the change that ensures a fair,strongand efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic...
-
UX/UI Design Lead
4 weeks ago
Sydney, New South Wales, Australia ASIC Full timeJoin to apply for the UX/UI Design Lead role at ASICJoin to apply for the UX/UI Design Lead role at ASICGet AI-powered advice on this job and more exclusive features.At ASIC,you can be the change that ensures a fair,strongand efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic...
-
Digital Strategy and Delivery Manager
1 day ago
Sydney, Australia Genesis IT&T Pty Ltd Full timeThe Digital Strategy and Delivery Manager will oversee the team of technical analysts, solution architects, customer experience and data specialists working alongside technical implementation and support team that builds, manages, and supports core platforms. The technology stacks for core platforms encompass Adobe suite, Drupal, React, Node, SharePoint and...