Customer Service Representative

5 days ago

Box Hill, Australia Invincible Energy Full time

Our team is both customer facing and back of house processing, you will be navigating your way through inbound/outbound phone calls. These calls can include sales verifications & assisting customers with their onboarding experience.

We're offering full time permanent opportunities 9:00am - 5:30pm Monday to Friday.

**You will need**:

- A Customer service background
- To be able to navigate multiple systems and databases whilst talking to customers on the phone
- A strong customer focus and great communication skills
- The ability to build and maintain great relationships with internal and external stakeholders
- A willingness to learn, develop and self motivate to assist with other areas of the business

**The Perks**:

- Benefit from our 2 weeks in office training
- Flexibility to work from our hybrid model post training
- Guaranteed fixed annual pay increase each year, plus the potential to earn a KPI based bonus on top of your yearly salary
- Additional carers leave to support any caring responsibilities
- Up to 5 days compassionate leave to support you during those difficult times
- The option to purchase an additional 4 weeks of annual leave, that’s up to 8 weeks per year
- Flexible public holidays to allow you to swap state based public holidays for days that are more meaningful to you
- Ongoing support development and career opportunities

Pay: $55,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Box Hill, VIC 3128

Application Deadline: 24/12/2024

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