Vps3 Client Support Officer

6 days ago

Ballarat, Australia Department of Families, Fairness and Housing Full time

THE ROLE
The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Hub workforce to address client needs at first contact and provide tailored responses to client enquiries.
The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstrate honesty and integrity in all interactions, underpins success in this role.
ARE YOU
- Committed to providing high quality trauma-informed service delivery to clients?
- Able to communicate sensitively and effectively in complex and challenging situations?
- A high performing team player with a collaborative approach?

ACCOUNTABILITIES INCLUDE
*
- Support the Hub Manager and broader Hub workforce in delivering client-focused objectives as aligned with strategic policy directions for Family Safety Victoria.
- Competently and sensitively prioritise tasks to provide optimal service delivery to clients.
- Exercise advanced interpersonal communication skills in response to diverse presentations of client needs, including sensitivity to changes in behavioural presentation and indicators of risk and aggression.

Please open the position description to read more.
VACCINATION REQUIREMENTS POLICY
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its workers and clients. The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19) based on Victorian Chief Health officer's Directions as issued and updated from time to time. Vaccination requirements may differ from role to role based on their risk category and the duties performed. The department's policy (attached) outlines the risk categories and requirements for employees working for the department. Where relevant, proof of immunisation status may be required.
HOW TO APPLY

  • Vps3 Client Support Officer

    6 days ago

    Ballarat, Australia Department of Families, Fairness and Housing Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $72,751 - $88,336 Occupation: Administration/Secretarial Reference: VG/DFFH/FSV/CW/572183A The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe,...

  • Client Support Officer

    7 days ago

    Ballarat, Victoria, Australia WRISC Family Violence Support Full time $104,000 - $130,878 per year

    WRISC Family Violence Support is looking for a dynamic and passionate woman to join the team and support women and children impacted by family violence.Fixed Term – 12 Months 1.0 FTE - Co-locate across two sites: Ballarat & Bacchus MarshThe role will work primarily alongside the Specialist Family Violence Case Management programs, as well as supporting our...

  • Client Services Officer

    2 weeks ago

    Ballarat, Australia Findex Full time

    Do you love Client Services and administration? Here is an opportunity not to be missed! We have an exciting opportunity for a motivated, self-driven person to join our Client Services team supporting our team of Financial Advisers. This is a full-time, 12-month contract position based in our Ballarat office. Day to day, you will support our Advisers and...

  • Project Support Officer

    6 days ago

    Ballarat, Victoria, Australia WRISC Family Violence Support Full time $40,000 - $60,000 per year

    WRISC Family Violence Support is looking for a dynamic and passionate woman to join the team and support women and children impacted by family violence.Fixed Term – 12 Months 1.0 FTEThis position will provide high quality support to all programs, specifically through building WRISCs capability to better understanding the communities we serve, and develop...

  • Client Services Officer

    2 weeks ago

    Ballarat, Victoria, Australia Country Hearing Care Full time $40,000 - $120,000 per year

    We are seeking an experienced Client Services Officer to support our Ballarat / Sebastopol clinic.This successful applicant will be responsible for:· Maintaining appointment schedule· Greeting and liaising with our clients· Generating invoices and processing client payments· Managing client health information· Minor hearing aid maintenance· Answering...

  • Support Coordinator

    2 weeks ago

    Ballarat, Australia Auscare Support Full time

    Flexible hours - work from home - Competitive hourly rate $65.00per/hr. - Take your NDIS knowledge to the next level. Grow with us! WE WANT YOU! Tired of working for someone else? Ready to take the next step and manage your own time on your own terms? In response to the high demand for Support Coordination services we are actively recruiting in the...

  • Disability Support Worker

    5 hours ago

    Ballarat, Australia Disability Support Full time

    **Support Worker Job Summary** We are seeking a patient and compassionate support worker to join our team and provide emotional and practical assistance to our clients. In this role, you'll make a significant difference in the quality of life for the people and families that you work with. **Support Worker Duties and Responsibilities** - Take case notes,...

  • Disability Support Officer

    1 week ago

    Ballarat, Australia Victorian Housing and Community Care Full time

    As a Support Officer at VHCC, your primary responsibility is to provide compassionate and personalized care to participants in need. This involves assisting clients with various daily activities, promoting their independence, and ensuring their physical and emotional well-being. You will work closely with clients to understand their individual needs and...

  • Support Coordinator- Part Time

    4 hours ago

    Ballarat, Australia Pinarc Disability Support Full time

    Work with a dynamic and enthusiastic team, Permanent Part Time (0.5FTE) - Great professional support and opportunities for learning, rewarding case load - Family friendly workplace & generous salary packaging, supportive team **Part-time role, based in Ballarat** **About the role**: We are seeking an experienced Support Coordinator, to join our dedicated...

  • Receptionist - Administrative Support

    6 days ago

    Ballarat, Australia melba support services Full time

    **Ballarat Based**: - **Part-time Role - 32 hours per week** **About Melba** This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re...