Concession Manager

14 hours ago

Brisbane, Australia Nine West Full time

**Concession Manager - David Jones Queens Plaza**
- Work life balance - get your weekends back
- Great incentive scheme and product discount
- Ideal opportunity for inspiring managers

**About Nine West**:
At Nine West, we are committed to nurturing our people, expanding our stores, enhancing our brand, and maintaining our position as a leader in footwear and accessory retailing. Established in 1978, our brand derives its name from its origins at 9 West, 57th Street in New York City. With over 50 stores across Australia, we are renowned for delivering exceptional products and service.

**About the Role**:
As a Concession Manager, you will oversee operations, sales, financial growth, team management, and ensuring 5-star customer service. You will:

- Lead and support the team.
- Manage operational tasks such as rostering, inventory management, VM, reporting, recruitment, training, and coaching.
- Provide genuine, personalised service.
- Drive sales and achieve KPI's.
- Promote the brand as a brand ambassador.
- Cultivate a supportive, high-performing team culture.
- Collaborate with Concession support staff.

**About you**:

- Experience in retail, ideally fashion retail.
- Exceptional standards in both management and customer service.
- A talent for fostering a lively and collaborative team environment.
- Experience in exceeding KPI's and delivering 5-start customer service.

**About the Benefits**:
Join Nine West and enjoy:

- Development opportunities for career advancement.
- Generous discounts and monthly incentives.
- A supportive and enjoyable work environment.

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