Business Process Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.The role- We have an exciting permanent full-time opportunity for an experienced Business Process Manager to join our Steel team at our customer site at Port Kembla NSW. As the Business Process Manager, you will be in a leadership role focused on overseeing and supporting the overall management of operations within the Steel sector. This role encompasses a broad range of responsibilities including project management, operational excellence, and the effective utilization of Toll shared resources to deliver projects on time and within budget.- It's important to note this role is based at Port Kembla, with travel to other sites: Chullora, Erskine Park and some interstate travel will be required from time to time.- As the Business Process Manager, you will:- Provide strategic leadership and direction for all activities, ensuring alignment with company objectives and industry standards.-
- Assist the General Manager in overseeing the day-to-day operations of the Steel Division ensuring efficiency, quality, service, and cost-effective management of resources.-
- Foster a culture of operational excellence, driving continuous improvement initiatives and best practices across the operations.-
- Oversee project management activities, ensuring projects are delivered on time, within scope, and with the support of Toll shared resources.-
- Prepare and present regular reports on project progress, challenges, and outcomes to senior management.-
- Develop detailed project plans to track progress and manage changes in project scope, schedule, and costs.-
- Measure project performance using appropriate systems, tools, and techniques.-
- Perform risk management to minimize project risks.-
- Provide commercial support to the Steel Division including P&L reporting, budgets and forecasting, analysis, cash collection, commercial models and contracts- What We Offer:
- Join a large iconic transport company, and grow your skillset within the Toll business; utilising succession plans, bespoke online learning and development, and the wider Toll network.-
- Market competitive salary-
- A positive and collaborative work environment-
- Opportunities for professional growth and development-
- Local discounts on services and other special benefits for employees- About you:
- A Minimum 2-3 years experience in a leadership role-
- Strong project management skills with a track record of delivering project on time and within budget-
- High attention to detail, planning and organising-
- Ability to manage multiple tasks and priorities-
- Excellent interpersonal and communication skills-
- Self-motivated, self-starter and solution focused-
- Intermediate/Advanced computer skills with Microsoft office suite-
- Bachelor's degree in Business Administration, Commerce, Operations Management or related field.-
- Current unrestricted drivers licence and reliable vehicle - for travel to other local sites. What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.