Member Consultant

2 days ago

Adelaide Region SA, Australia Defence Bank Full time

**Introduction**:
Defence Bank is a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the defence force and their families as well as the outer community. We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

We are currently recruiting for a Member Consultant working full time in a contract position. The position will be based at our Edinburgh branch and will contribute to the purpose and ongoing success of Defence Bank by delivering outstanding service in accordance with the needs of members and the business.

**Description**:
This 12 month contract position directly supports our purpose and ensures our members can count on us by delivering outstanding service to meet member needs while achieving agreed performance outcomes and meeting compliance obligations.

**This position is accountable for**:

- Delivering outstanding member service to achieve agreed performance goals which includes:
− Working with our members to achieve their financial goals.

− Opening accounts, processing transactions, and responding to member queries.
- Proactively promoting Defence Bank within Defence, with Defence Industry partners, and within the broader community to grow our member base and product portfolios.
- Completing branch tasks to ensure ongoing compliance with legislation and Defence Bank’s policies and processes.

What you will bring.
A customer service star, you're passionate about providing a consistent yet memorable experience. Your knack for uncovering needs, providing appropriately solutions, and achieving results. You connect with people, establishing rapport and trust quickly.

**You have**:

- At least two years’ experience in a retail sales team ideally within financial services.
- High school certificate or equivalent.

**Skills and Experiences**:
**Demonstrated experience or skills in**:

- Achieving agreed goals in line with individual and team plans.
- Building effective working relationships with stakeholders at all levels.
- Facilitating presentations to small and large groups.
- Picking up new concepts quickly.
- Time management with the ability to handle unplanned interruptions.

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:
Reward and recognition platform - a number of vouchers, discounts, ecards and more
Thank you day - each year our employee receive one additional day of paid leave for ‘CEO Day’
Employee assistance program
Corporate wardrobe allowance
Volunteer and community service leave
Referral reward
Education Assistance
Access to parental leave after 6 months of working at the bank

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.

  • Corporate Travel Consultant

    4 days ago

    Adelaide Region SA, Australia AA Appointments Full time

    Experienced corporate travel consultants - here's your chance to join a superb corporate travel brand and enjoy being part of a growing and successful team. **The Opportunity** We are currently looking for experienced travel consultants to join this leading travel management company. Working in a supportive team you'll love the cohesive feel of this...

  • Corporate Travel Consultant

    2 weeks ago

    Adelaide Region SA, Australia AA Appointments Full time

    Step in and manage a busy portfolio of SME clients for this growing corporate travel team. **The Opportunity** - This leading travel management company are going from strength to strength and requiring experienced corporate travel consultants to join them on busy accounts - Working in a small and supportive team you'll love the boutique feel of this office...

  • Acoustic Consultancy Roles

    2 weeks ago

    Adelaide Region SA, Australia WSP Australia Full time

    Create your own personal brand within our team culture. - We channel curiosity into creating progressive solutions to complex issues. - Join a team of experts that thrive on challenge and unconventional thinking. **ROLE** We have an exciting opportunity for an Acoustic Consultant and Senior Acoustic Consultant to join our Adelaide team. We are looking for...

  • Member Service Consultant

    1 week ago

    Greater Adelaide SA, Australia Heritage and People's Choice Full time

    Member Service Consultant - Blackwood Are you a customer service professional looking to start your career in banking? Working with us at People's Choice as a Member Service Consultant, you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service. **About the role** As a **Member...

  • Team Administrator Hender Consulting

    5 days ago

    Adelaide Region SA, Australia Hender Consulting Full time

    **Full-time or part-time with hybrid flexibility**: - **Market leading professional services firm in Adelaide CBD**: - **Administrative and team support focus with a dynamic and fun team** Celebrating our 30th anniversary this year, Hender Consulting is a well-established, extremely stable executive recruitment firm, a part of the successful and...

  • Financial Services Consultant

    4 days ago

    Adelaide Region SA, Australia Stream Consulting Group Full time

    Opportunity to move into Senior positions after 12 months! - Take your career to the next level and look after your own client portfolio! - Join a leading fintech provider with a strong brand & career growth! **Company** Specialists in fintech services, this is a business with over 35 years of history that has gone from strength to strength in recent...

  • Learning and Development Consultant

    2 days ago

    Adelaide Region SA, Australia HAYS Full time

    Make your mark in this organisation as a Learning and Development Consultant! **Your new company** Are you a learning and development professional seeking your next opportunity? An exciting opportunity has emerged within the aged care sector to commence on a 12-month temporary contract on a full-time / 0.8FTE basis. **Your new role** As a member of the...

  • Member Service Consultant

    1 week ago

    Greater Adelaide SA, Australia Heritage and People's Choice Full time

    Member Service Consultant - West Lakes **Are you a customer service professional looking to start your career in banking?** Working with us at People's Choice as a Member Service Consultant, you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service. About the role As a **Member...

  • Member Service Consultant

    2 days ago

    Greater Adelaide SA, Australia Heritage and People's Choice Full time

    Member Service Consultant - West Lakes **Are you a customer service professional looking to start your career in banking?** Working with us at People's Choice as a Member Service Consultant, you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service. **About the role** As a Member...

  • Consultant Decarbonisation

    1 week ago

    Adelaide Region SA, Australia Aurecon Group Full time

    Job title: Consultant, Decarbonisation. Want to bring ideas to life? You're in the right place. We've been a leading design, engineering and advisory company for decades. So why choose Aurecon? It really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will...