Administration Trainee

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
As the Administration Trainee for TAFE Queensland, you will be working through a Traineeship Program and be supported by existing Administration staff and Management.
The Program involves you being given direct tasks and specific tasks related to your study in the Certificate III in Business.
The Certificate III in Business qualification is fully funded by TAFE Queensland, and it is expected you will complete this course during your twelve (12) month engagement with TAFE Queensland Online.
You will be provided one paid, half day for study time so we can support you completing your studies. For the remaining four and a half days, you will undertake administrative tasks in the business area you are working in.
This position reports to the Administration Team Leader.
This is a Temporary, Full-time 12-month Traineeship unless otherwise determined.
The position will be based at Bracken Ridge Campus.
Key Responsibilities
- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Focussing on our Customer, Taking Responsibility and Showing Initiative.
- General administration duties including answering telephones, typing, filing and all other duties normally involved in a business environment and workplace.
- Exceptional communication and interpersonal skills with the ability to respond proactively to verbal and written instructions.
- Excellent personal presentation and manner.
- Ability to manage own workflow efficiently and negotiate priorities to deliver outcomes in a timely manner.
- Provide courteous, efficient and timely customer service to external and internal clients.
- Provide efficient and timely support as a member of a team.
- Perform duties within set guidelines and procedures, continually seeking improvements in the way in which work is performed.
- Contribute to the achievement of the region by being client focused, responsive, flexible and committed to the delivery of a quality service, whilst continually seeking self-improvement.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.

How you will be assessed
Within the context of the role description above, the ideal applicant will be someone who has the following key capabilities:
1. Ability to quickly acquire the skills necessary to add value to a team and the business.
2. Ability to follow written and verbal instructions, to work within guidelines and procedures and to provide a quality customer service.
3. Ability to prioritise and plan workflow to achieve outcomes within identified timeframes.
4. Ability to perform duties within a team environment.
5. Developed communication skills, both verbal and written.
Mandatory Qualifications/Requirements
- Minimum education standard (Year 10) in English and Mathematics.

Additional Information
- The duration of this position will be dependent on work demands and the availability of ongoing funding.
- You may be required to travel and work across the region.
- Travel and overnight absences from base may be required of this position.
- It would be highly desirable for the incumbent to possess a current driver's licence.
- A criminal history check will be initiated on the successful applicant.
- A non-smoking policy applies across TAFE Queensland campuses, in TAFE Queensland buildings, offices and motor vehicles.
- You will be required to complete a period of probation of three (3) months.
- You will be required to complete a range of training activities within the onboarding and induction period, including systems training.

How to Apply
- A detailed resume;
- A cover letter that outlines you know skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of two pages in total); and
- The contact details for two referees (one of whom is your current supervisor).

**Closing date**: 5pm, Sunday 29 September 2024.
**Job Reference Number**: TQ2024-1014
**For further information, please