Retail Assistant

2 days ago

Joondalup, Australia Roof Rack Superstore Full time

**Roof Rack Superstore** is looking for staff at our Joondalup Branch.

All training provided on site but a general knowedge of computers and basic hand tools would be preferred.

A Retail Assistants’ primary role is to support the Store Manager and Assistant Store Manager in the daily running and operation of the store in accordance with RRSS vision and values.

They should conduct themselves in a manner that staff respect them and feel they can come to them with problems, ideas, suggestions, and issues without fear of embarrassment.

They should also strive for and champion a customer excellence culture by always delivering on and exceeding customer expectations. Whilst creating a safe working environment that promotes great performance and positive morale.

**EXTENT OF AUTHORITY, JUDGEMENT & DECISION MAKING**

The position of Retail Assistant makes decisions in accordance with procedures and guidelines and requires the ability to use initiative and operate independently undertaking duties which are within the incumbent's skills, qualifications and experience.

**ACCOUNTABILITY**

The position is accountable to the RRSS Assistant Store Manager and RRSS Store Manager for the achievement of all key responsibilities and duties.

**CONDITIONS OF EMPLOYMENT**

Terms and conditions of employment are in accordance with the General Retail Industry Award 2020 and the National Employment Standards (NES).

**QUALITY AND CONTINUOUS IMPROVEMENT**

Roof Rack Superstore adopts a continuous improvement approach in all services provided to external and internal customers, and in all policies, processes and procedures. All staff members are required to display commitment to, and to participate in continuous improvement by constantly seeking to introduce efficiencies and economies in the performance of their duties as a contribution to ongoing productivity improvements.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 38 per week

**Salary**: From $25.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus
- Signing bonus

Ability to commute/relocate:

- JOONDALUP, WA 6027: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Working towards sales targets and KPIs: 1 year (preferred)
- Retail: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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