Clerical Manager

**Vacancy No**

VN11923

**Status**

Active

**Employment Type**

Full Time

**Brand**

Imaging Queensland

**Department**

Management

**Region**

Sunshine Coast

**Site**

Maroochydore -Head Office

**Applications Close Date**

**Description**
- Work for an industry leader in Radiology
- Excellent leadership opportunity
- Lots of great employee benefits

About us

Imaging Queensland (IQ) manages the successful specialised diagnostic radiology clinics such as Sunshine Coast Radiology, Central Queensland Radiology, IQ Radiology, X-Ray & Imaging, CitiScan Radiology, Lime Radiology, and Diagnostic Imaging for Women.
IQ is also part of an ASX listed Integral Diagnostics (IDX Group), one of the largest radiology providers in Australia which operates 95 quality assured practices across Australia and New Zealand.
We have an exciting opportunity for a full-time Clerical Manager to join our Imaging Queensland team, based at our Maroochydore office on the Sunshine Coast.

**Key Responsibilities**

About the role

Reporting to the Imaging Queensland Administration Manager, the Clerical Manager will manage the effective supply and deployment of clerical staff and equipment to meet the requirements of the company’s front of house clerical service across our Sunshine Coast Radiology and X-Ray & Imaging sites. A key member of the leadership team, this role has 5 Clerical in Charge’s who report directly to you. You will also work closely with other members of the Administration and Clinical Leadership team.

Flexibility is key, as this role will require you to visit sites across the region to ensure the delivery of quality, proactive, customer focused standards of care to our patients and ensure smooth and efficient functioning of the clerical team at all sites.

Responsibilities include, but not limited to:

- Oversee the day-to-day clerical operational services across all sites ensuring staff have a good understanding of their role.
- Support clerical teams across sites, ensuring staff have a good understanding of their role and responsibilities and are working as per the conditions of their employment.
- Effectively communicate with all colleagues, radiologists, patients, hospital management, and referrers
- Provide a comprehensive monthly report to the Administration Manager
- Support and contribute to the achievement of the organisational goals of Imaging Queensland and continue to provide quality service to patients.
- Organise and ensure all clerical staff attended regular educational sessions.
- Comply with all company policies, procedures and guidelines including those relating to health, safety, environment and quality performance, equal opportunity (including harassment and bullying), privacy and codes of conduct.

About You:

- Highly developed interpersonal skills, with a proven ability to build effective relationships and communicate with a diverse range of people internally and externally.
- 5+ years’ experience working in a Radiology practice or healthcare management experience.
- Understanding of Medicare/DVA, Private Health and Workcover billing.
- Demonstrated ability to effectively manage a busy team environment.
- A leadership style that is holistic and supportive.
- Proficiency in Outlook, Excel, Word, and PowerPoint.
- Effective time management and attention to detail.
- A willingness to participate and lead further education.

Why join us:
Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
Paid Parental Leave: Additional leave to support new parents.
Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
Referral Bonuses: Financial incentives for referring great talent to our team.
Career Advancement: Opportunities for career growth and succession planning within an innovative company.
Community and Social Events: Engage in a supportive workplace with free parking and great social events.

This is a Fulltime role Monday to Friday, offering remuneration including base + super, as well as mobile phone and laptop.
This is your opportunity to make a positive move to lead our dynamic business - Join our Imaging Queensland team
For more information please contact Jodie from our Talent Acquisition team on 0476 887 487 for a confidential chat.
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.