Care Manager

2 weeks ago

Ormond, Australia Dovida Full time

**ABOUT US**

At Dovida, we truly see people for who they are and honour their stories. Our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do. As a Dovida caregiver, you’ll have the power to bring joy, connection, and support to someone’s life. You’ll be there to help with their needs, celebrate their uniqueness, and brighten their days. This is work with a purpose, where who you are is at the heart of care.

**About this opportunity**

As a Care Manager, you will play a pivotal role in ensuring the highest quality of care for both potential and existing clients. This role requires you to manage the overall client experience, working closely with our dedicated office team to ensure seamless service delivery.

Based in our Ormond office, you will champion the best interests of our clients while driving the achievement of our business goals.

**Why join us?**
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- A company that recognizes and appreciates the value of the work that you do.
- A fun and supportive team
- Annual Appreciation Day
- Access to our Employee Assistance Program
- Weekly office lunches and dress up days
- Great office culture

**Key Responsibilities**
- Planning, managing, coordinating, and reviewing client goals.
- Actively communicate with team members and clients to develop care plans.
- Formalise agreements with the client and client’s family about the care services to be provided and costs involved.
- Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about Caregiver Performance.
- Meeting with clients and their families face to face to discuss and review current care plans and goals.

**About you**
- A qualification in a health-related discipline, such as social work, allied health, or a related field, is highly desired.
- Previous and relevant experience working with seniors or aged care.
- Must have experience working in Case Management.
- Highly efficient and organized with proven time management skills.
- Able to work under pressure and multitask shifting priorities.
- Strong written and verbal communication skills
- Must hold a valid Australian Driver’s License

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

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