Account Executive, Mid-market

2 days ago


Sydney, Australia UserTesting Full time

We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business-transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it's how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

**The Opportunity**:
As our Mid-Market Account Executive, you'll win new business opportunities and execute a complex, solution-based, consultative sales process encompassing multiple groups within a high growth company.

You'll be focused on demonstrating UserTesting's unique business and technical value to mid-market organisations (~1500 employees) across ANZ. Proactively developing unsolicited proposals will be key to success, as well as expertly executing the end-to-end sales process including lead follow up, opportunity qualification, sales process, subscriber acquisition, and retention. We'll look to you to effectively forecast sales opportunities, track and use critical metrics that predict sales success and track all relevant sales activity using the company's CRM platform (Salesforce).

**About the team**:
We have a high-performing sales team, including BDRs and Mid-Market, Enterprise and Global Account Executives. You'll work cross-functionally as well, engaging with solution consultants, marketing, account managers and technical support.

**What We're Looking For**:
Here's the experience we'd like you to have:

- Experience hitting and exceeding SaaS sales targets through executing a complex, solution-based consultative sales process
- Experience developing new business opportunities by analyzing and proactively targeting high-potential departments within high growth mid-market companies
- Experience prospecting, developing leads and creating proposals that justify the expanded adaption and usage
- Track all relevant sales activity using the company's CRM platform (SFDC)

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we're also growing the team quickly-join us

**UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.



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