Seasonal Services Team Members

2 weeks ago

Melbourne, Australia Scentre Group Full time

**Job no**: 498484
**Work type**: Casual
**Location**: Melbourne
**Categories**: Customer Service

This festive season, we’re hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during our busiest and most exciting time of the year.

Whether you’ve worked in customer-facing roles before or you're ready to make your debut, we’re looking for friendly, reliable team members who genuinely enjoy creating positive experiences.

It’s your time to shine — bring your energy, smile, and passion for helping others.

**Your Opportunity**

As a Services Attendant, you’ll play a key role in creating effortless and memorable moments for our customers across our Concierge and Car Park services, leaving customers with a lasting impression that keeps them coming back.

**_ Some of your festive duties as a Services Team Member will include:_**
- Delivering exceptional service to customers and retailers
- Greeting and assisting customers with directions and helpful solutions to enhance their visit
- Managing traffic flow and supporting car park operations during busy periods
- Operating a buggy within the car park for safety checks and operational support

**_So, what sets our team members apart? _**
- You will:_
- Always be ready to go the extra mile to enhance the customer and retailer experience
- Feel confident assisting customers in a fast-paced retail setting
- Hold a provisional or full driver’s licence (Manual or Auto) to operate a company buggy
- Be available for shifts from September to February, including late nights, weekends, and public holidays (full availability in November and December is ideal)

This is a **seasonal casual role**, offering a great opportunity to be part of the festive season across our Westfield destinations. The role runs from **September 2025 to January/February 2026**, with shifts based on business needs.

**Ready to Apply?**

If you move to the next stage, you’ll be invited to complete a video or phone interview. From there, shortlisted applicants will be invited to a one-on-one in-person interview.

Discover more about the recruitment process and what it’s like to work for us here

**Applications close: 26th October 2025 (unless filled prior).**

**Advertised**: 11 Aug 2025 AUS Eastern Standard Time
**Applications close**: 26 Oct 2025 AUS Eastern Daylight Time

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**_Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. _

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