Service Desk Technician

1 day ago

Osborne Park, Australia BGC Australia Full time

Central Location: Osborne Park Office
- Great opportunity build your career with a large diverse company
- Contribute to a successful and growing part of the business

**About the Company**
BGC (Australia) is a vertically integrated group of companies who build homes and manufacture most of the materials that go into them, making BGC Western Australia’s largest home building group. You will be working in a fast-paced, hands on, agile environment, with a cohort of BGC IT professionals who put a lot of care in the service that is delivered to the wider BGC community.

If you are enthusiastic, customer focused and seeking a rewarding opportunity in IT, then this position is perfect for you.

**About the Role**
As a Service Desk technician you will assist the BGC IT Services team with providing day to day customer service across the businesses within BGC. No one day will be the same as you support a growing organisation with a focus on continuous improvement.

**This is a diverse role with varied responsibilities, including, but not limited to**:

- Troubleshooting and resolving tickets that are received within the Helpdesk
- Providing remote and onsite/field support for the businesses within BGC
- Software installation, management and support
- Onboarding and offboarding of users
- Collaborating with the Asset Services team to assist with the deployment and relocation of hardware

**To be successful in the role we are looking for**:

- Tertiary qualification and / or strong and relevant industry certifications
- Demonstrated experience working in a customer service focused position
- Strong knowledge of IT related hardware and software
- A minimum of 1 year experience in a similar role
- The willingness and ability to take initiative and identify opportunities for improvement
- A motivated team player with a can-do attitude who is supportive of their peers
- WA Drivers Licence

**What we offer**
Backed by over 60 years of experience in the building industry, BGC covers everything from manufacturing through to construction. With integrated businesses across residential construction, commercial construction, and manufacturing, we work towards building a better future where all communities can thrive.

We pride ourselves on our healthy and safe workplace culture of diversity, inclusiveness and support. At BGC, we place a very high value on our team and want to reward you for your efforts. You will enjoy great staff benefits including
- In-house BGC discounts
- Employee Assistant Program
- Corporate discounts on superannuation and health benefit funds including Bupa, HBF, HIF and IOOF
- Vehicle discounts partnering with AHG

You

  • IT Service Desk Analyst

    2 weeks ago

    Osborne Park, Australia MedHealth Full time

    Company Description The MedHealth Group is a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual...

  • IT Technician

    1 week ago

    Osborne Park, Australia BGC Australia Full time

    Central Location: Osborne Park Office - Great opportunity build your career with a large diverse company - Contribute to a successful and growing part of the business **About the Role** As a key member of the Service Desk Team, you will be responsible for representing IT Services, by providing dedicated Level 1 / 2 Technician Support to the internal...

  • Coffee Service Technician

    2 weeks ago

    Osborne Park, Australia Darkstar Coffee Full time

    The Coffee Machine Service Technician will join Darkstar's growing service technician team and be responsible for maintaining and repairing domestic and commercial coffee machines at various locations across Western Australia. They will ensure all equipment is in excellent working condition and that customer issues or complaints are resolved in a timely and...

  • Trade Desk Supervisor

    2 weeks ago

    Osborne Park, Australia Beri Plumbing and Hardware Full time

    We are a family owned and operated Plumbing and Hardware business located in the Osborne Park area which has been servicing the Building Trade for 35 years. We supply (front and back of wall) plumbing hardware and building supplies to builders, plumbers and general retail customers. **The Role** We have an opportunity for an hard working, experienced trade...

  • Trade Desk Person

    2 weeks ago

    Osborne Park, Australia Beri Plumbing and Hardware Full time

    We are a family owned and operated Plumbing and Hardware business located in the Osborne Park area which has been servicing the Building Trade for 35 years. We supply (front and back of wall) plumbing hardware and building supplies to builders, plumbers and general retail customers. **The Role** We have an opportunity for an hard working, experienced trade...

  • Coffee Service Technician

    5 days ago

    Osborne Park, Australia Darkstar Coffee Full time

    Darkstar Coffee started and remains a family owned and operated business in Western Australia. We are proud of our successes over the past two decades and our constant and consistent offering of high-quality freshly roasted coffee that caters to the needs, requirements and desires of a broad range of happy customers. In addition to providing high-quality...

  • Field Service Technician

    4 days ago

    Osborne Park, Australia ABB Full time

    **Field Service Technician**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Service Technician

    3 days ago

    Osborne Park, Australia Eagers Automotive Full time

    Safe, well equipped workshop! - Friendly & high performance working environment - Join the amazing team at Paceway Mitsubishi - Osborne Park **Eagers Automotive **is currently looking for a highly motivated and experienced **Service Technician** to join us at **Paceway Mitsubishi - Osborne Park.** Reporting directly to the Service Manager, this role will...

  • Service Technician

    2 weeks ago

    Osborne Park, Australia Eagers Automotive Full time

    Excellent hourly rates and bonuses! - safe and friendly work environment - Grow your career with on-going training and support within a National network **Osborne Park Mazda (part of Eagers Automotive) **currently have an exciting opportunity for a highly motivated individual to join our service team as an **Automotive Technician/ Mechanic**. **On-going...

  • Service Technician

    4 days ago

    Osborne Park, Australia Eagers Automotive Full time

    Excellent hourly rates and bonuses! - safe and friendly work environment - Grow your career with on-going training and support within a National network **Osborne Park Nissan (part of Eagers Automotive) **currently have an exciting opportunity for a highly motivated individual to join our service team as an **Automotive Technician/ Mechanic**. **On-going...