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Warranty Coordinator

2 weeks ago

Docklands, Australia ABN Group Full time

Hybrid - work from home and our Docklands office
- Ongoing training and development
- Opportunity to manage projects

**The opportunity**:
Working as a key member of the Warranty team you'll be responsible for providing admin support and will partner with customers to resolve Warranty or Maintenance concerns.

Responsibilities include:

- Manage and document customer queries
- Facilitate suitable outcomes with contractors and suppliers
- Regularly liaising with customers
- Arranging service inspections for Warranty Assist Managers
- Managing diaries and provide support to Warranty Site Managers

**Your skills and experience**:
You will be a customer-centric professional who is passionate about furthering your career in the building industry. Ideally you will have transferable skills gained in a similar role.

You will also have:

- The ability to deliver an awesome customer experience
- Proactively build collaborative relationships
- Excellent written and verbal communication skills
- Relentless when faced with challenges
- A positive attitude and an ability to meet conflicting deadlines
- An eye for detail when producing documentation

**About us**:
ABN Group is Australia’s leading construction, property and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria you may better know us as Boutique Homes and Homebuyers Centre.

We pride ourselves on delivering a quality product and an excellent customer experience, having helped over 40,000 first home buyers achieve their dream of homeownership.

**We will provide**:

- Market competitive salaries and generous employee benefits and discounts
- A fun and supportive working environment and active social club
- Access to an Employee Assistance Program for all employees
- Ongoing learning and development to meet your professional development needs
- A supportive and accessible leadership team
- A values platform that underpins who we are and how we operate
- ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work._

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