Casual Optical Assistant

2 days ago

Byron Bay, Australia Bailey Nelson Full time

**Bailey Nelson is looking for a Casual Optical Assistant for our store in Byron Bay**

At Bailey Nelson, we’re all about changing how our customers see the world and how the world sees them. We are a tight-knit bunch of down to earth individuals who look for ways to relentlessly improve on everything we do, every day.

We believe our team is the secret to our success. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are, and why we are fast becoming the smarter choice in eyewear for our customers.

Joining the Bailey Nelson team, you’ll channel your passion and commitment into delivering the best possible experience to your customers every day.

What you will get from us;
- You will join Bailey Nelson as an Optical Assistant, a role where you can make a real difference to meeting customers' frame styling and eyecare needs
- Access to our world-class web-based learning platform to keep you in the know with all things BN and to streamline training and communication
- A generous team allowance so you can strut your stuff in and out of store in the latest BN products
- A leadership team who genuinely cares about our people and is committed to your engagement and development

What we need from you;
- Customer Experience - Previous customer service experience is a must, within retail, hospitality or a similar industry where customers’ needs are met through great interactions, product recommendations and exceptional service
- Optical Experience - while previous experience is a big plus in this role
- if you’re willing to learn then please apply
- Passion - A genuine passion for creating amazing customer experiences, helping solve their eyecare and eyewear needs and deliver outstanding outcomes for both them and your store
- Energy - A love of being in a fast paced, growing business and able to adapt to change, lead by example with positivity and a can-do attitude
- Effectiveness
- Ability to effectively manage your time and all operational requirements of your role without ever compromising the customer experience
- Problem Solving - The ability to use critical thinking and product/optics knowledge to help solve customer vision problems and achieve the best outcome for every customer
- Team - Passion for building a strong rapport with your fellow team including management, optometrists and our support office team
- Drive
- A true love of achieving and driving results through excellent customer service
- **MUST have flexible availability across weekdays and weekends**

Soif you have just read about your dream job, don’t sit back and ponder what might have been Send us your resume so we can hear all about why you are the perfect person for this role, and if we are feeling the vibe just as much as you are we will be in touch to chat to you in person.
- Bailey Nelson is committed to creating a workplace that is diverse, inclusive, and welcoming to all. At Bailey Nelson, we promote individuality and we believe that diversity is not just a buzzword, but an essential component of how we bring the joy to eye care. We value the unique perspectives and experiences that our employees bring, and strive to create an environment where everyone can feel valued, respected, and supported._ _We welcome applicants from all backgrounds and identities regardless of age, sex, ethnicity or sexual orientation and we pride ourselves on our teams being as diverse and dynamic as our valued customers._

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