Sales Consultant
2 weeks ago
Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.
At Mirvac, we know that it’s our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us.
Our opportunity
We have an exciting opportunity for a Sales Consultant to join our Melbourne Team. You will be responsible for implementing sales strategies across one or a group of projects/product line to achieve revenue targets while ensuring complete customer satisfaction when dealing with Mirvac.
**Your duties include but are not limited to**:
Achieve sales rates as determined by the Sales Manager (weekend work required)
Implement project launch strategies in conjunction with the Sales Manager and Marketing.
Provide a high level of customer service so that buyers become advocates and achieve an average Net Promotor Score
(NPS) of over 50 for all First Impression and Sales experience surveys
Ensure display suites and sales offices are in accordance with organisational brand and quality standards.
Build market and competitor knowledge through research/networking and report relevant changes to management
Maintain current legal knowledge (i.e. contracts, procedures, legal representation).
Implement strategies as per customer and pricing feedback.
Assist in the evaluation and reporting of sales and advertising activities as required.
Build profile within designated marketplace through attendance at various events.
Foster strong relationships with other Mirvac departments to ensure the overall delivery of project objectives.
**Leverage skills**: seek opportunities to share and learn new skills, ideas and innovations across the team and various projects.
Ensure Sales Force is kept up to date including the management of all client enquiries through Sales Force within set time frames.
Coordination of all client paperwork as required.
Develop new business opportunities and maintain close relationships with current accounts.
Ensure compliance with the Mirvac Sales, Marketing and Customer Relationship operations manual and Mirvac Project Delivery plan (PDP)
Develop relationships with external agents and builder sales consultants to assist with sales (where required)
Your point of difference
To be successful you will have significant sales experience with a solid commercial / financial/ legal/ compliance acumen and a current real estate license. Strong industry knowledge, property sector experience with some established industry networks is highly regarded. Good database management system and Microsoft Suite skills is desired. Finally, you will be a well -presented person who holds leadership, negotiation and diverse project skills.
What sets us apart
Mirvac's team is our most valuable asset, and we invest in our people accordingly. A huge part of this is creating a positive workplace environment, where people are respected, encouraged and rewarded.
We're proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. We feel fortunate to have so many talented, purpose-driven individuals on our team and our distinctive employee benefits highlight one of the ways we show our appreciation covering Lifestyle, Wellbeing, Community and Learning & Development - and with employee engagement exceeding 90%, it seems this appreciation goes both ways.
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