Gelato Store Attendant

Neverland is a vibrant and popular gelato and dessert business located in Essendon, Victoria. Our establishment offers an array of delectable treats, from artisanal gelato to mouthwatering house-made desserts and coffee, ensuring our customers enjoy a memorable experience. We take pride in our high-quality products, exceptional customer service, and warm, inviting atmosphere. As we continue to grow, we are seeking enthusiastic individuals to join our team and contribute to our success.

We are currently seeking a motivated and customer-focused individual for the position of Gelato and Dessert Bar attendant. As a key member of our team, you will play a vital role in delivering exceptional service to our customers while maintaining the highest standards of quality and cleanliness.

**Responsibilities**:

- Greeting and serving customers in a friendly and professional manner
- Assisting customers in making menu choices and providing recommendations
- Preparing and serving gelato, desserts, coffee and other treats with precision and attention to detail
- Operating cash registers and handling transactions accurately
- Maintaining a clean and organised work environment, including cleaning tables, counters, and equipment
- Restocking supplies and ingredients as needed
- Adhering to food safety and hygiene standards at all times
- Ensuring customer satisfaction by addressing inquiries, concerns, or complaints promptly and professionally
- Collaborating with team members to ensure smooth operations and efficient service
- Contributing to a positive and fun work environment

**Requirements**:

- **Mandatory prior experience in a gelato or café environment**:

- Excellent customer service, interpersonal and communication skills
- Flexibility to work on weekends, evenings, and public holidays
- Knowledge of basic food safety and hygiene practices

**Job Types**: Part-time, Casual

**Salary**: $22.00 - $25.00 per hour

Schedule:

- Afternoon shift
- Evening shift

Ability to commute/relocate:

- ESSENDON, VIC 3040: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have at least 3 months experience in a gelato store or cafe environment?

Work Authorisation:

- Australia (required)

Work Location: In person