Southland Assistant Venue Leader

10 hours ago

Cheltenham, Australia Yo-Chi Full time

Join one of Australia's fastest growing brands
- Competitive salaries, great culture and Free Yo-Chi every shift
- Flexible rosters and great vibes all year round

Fast growth is in our DNA - Yo-Chi opened 18 brand new venues last year and 2025 isn’t slowing down either with more new venues already in the pipeline

We are on the hunt for an Assistant Venue Leader to join our brand new venue in Southland

**What’s the gig?**
As a Leader in the business, you’ll be the one who makes sure everything runs smoothly - from ensuring our customers leave with big smiles to leading a fun, hardworking team. You’ll oversee the store’s day-to-day, keep the vibes high, and make sure everything’s running smoothly.

**What you’ll be doing**:

- Lead by example and drive exceptional customer service.
- Drive and maintain venue cleanliness standards, and keep everything running efficiently.
- Day to day inventory management and stock control.
- Ensure health & safety standards are met and maintain a safe work environment.
- Hire, train, develop and motivate a team.
- Manage KPIs including Labour and COGs.
- Responsible for venue P&L management.

**Who we’re looking for**:

- Someone with leadership experience in retail or hospitality (Bonus if you have experience in QSR)
- A people person - you thrive on bringing out the best in your team and making customers feel like family.
- A go-getter with a positive attitude, ready to take on anything with a smile.
- Someone who’s organised, proactive, and always looking to improve.

**Why Yo-Chi?**
- Growth Opportunities - as we expand, so can your career
- Flexible rosters with both day and night shifts
- People - work with a fun, diverse team that’s all about good vibes.
- Happiness Hub - access to our exclusive hub at all times.
- Free Yo-Chi - yes, you get free frozen yogurt on every shift
- Community & Culture - be part of a brand that’s all about connecting people and creating positivity.

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