Village Services Coordinator

2 weeks ago

Queanbeyan, Australia Warrigal Full time

Service Integrated Communities | Queanbeyan, Hughes
- Part time position
- 19.5 hours per week
- Based in Hughes/ Queanbeyan area
- Excellent support from your Manager | Great Culture & On-boarding Process
- **Hourly Rate**:$39.17 + Super

**The role**:
You will be responsible for coordinating the health, welfare, and social requirements of self-care customers, as well as cultivating and sustaining vibrant, active village communities. You'll also play a key role in facilitating communication between Community Village residents and management, while assisting new residents in smoothly integrating into village life.

In this role, you will work closely with the Village Service Coordinator in Goulburn/ Bundanoon, providing support both onsite and remotely. Additionally, you will liaise with external service providers, assist prospective residents, support transitions between care services, and work with property services to minimise vacancies.

Although you will possess prior experience in a customer centric related role, you will be provided with ongoing training and support that begins with our comprehensive 3 day Onboarding program.

**To be successful you will need**:

- High level experience in a similar role (lifestyle, community services, social work, consumer advocacy)
- Genuine regard for older persons and an understanding of their needs
- Ability to advocate for customers and ensure an exceptional experience is being delivered during every interaction
- Demonstrated planning & organisational skills
- Current First Aid Certificate
- High level of communication & Interpersonal skills
- Current NSW/ACT Drivers licence
- **Travel will be required between Warrigal sites across NSW/ ACT**

**Benefits to you**:

- Competitive pay and NFP salary packaging including up to $15,900 in pre-tax earnings plus $2,650 to contribute towards entertainment benefits each FBT year
- Commitment to on-going professional and career development opportunities
- Career break schemes, purchased leave and fitness passport
- Support via EAP and access to 24/7 support via the LifeWorks App
- An intentional workplace culture, working with inspiring people who have passion and heart

**About Us**:
Our workplace culture, what we call **The Warrigal Way -** is very important to us. We have a very approachable and supportive team, whether it’s our executive leaders, managers, or any one of our care home staff or volunteers, we support each other to bring the best possible outcomes for our residents. We believe older people should have the opportunity to be themselves, be happy, connected and live great lives. Providing outstanding support and services for our ageing communities, that’s our story.

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